Note: The job is a remote job and is open to candidates in USA. Cypress HCM is hiring a Systems Administrator to operate and enhance the global cloud infrastructure supporting its SaaS product. The role focuses on configuration management, infrastructure automation, production readiness, incident resolution, database operations, and support for diverse infrastructure services.
Responsibilities
- Contribute to Configuration Management and Infrastructure as Code for our global private cloud
- Develop tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience
- Drive enhancements and bugfixes for large scale automation projects such as patching, provisioning, and kickstart domains
- Design and implement procedure to accomplish maintenances where automation and tooling cannot; drive resolution of root causes with internal team members
- Prepare new products and services for production readiness with design review, feedback to engineering teams, training, and testing
- Use broad knowledge and experience of systems administration and networking principles to proactively prevent and address incidents while constantly improving documentation
- Participate in escalations and Root Cause Analysis of issues in both US Federal and global Commercial infrastructures
- Troubleshoot database backup and restore failures as well as perform database migrations
- Support operation of a wide variety of infrastructure services including Machine Learning and Prediction, Cloudera Big Data clusters, Kafka and RabbitMQ messaging, database encryption, E-Mail infrastructure at scale, DNS, Puppet, Elasticsearch, F5 BigIP, and more
Skills
- Strong Linux expertise is a must
- Expert-level skills and background in systems administration and engineering
- Understanding of the components of a cloud infrastructure including hardware platforms, OS, applications, databases, networks, web and application servers
- Prior experience in Site Reliability Engineering/DevOps and managing large-scale server infrastructure at a cloud computing or MSP setting is highly desirable
- Experience with performance and availability monitoring, analysis, and configuration management platforms (e.g. Nagios/Icinga, Cacti, Ansible, Puppet, cfengine, chef, Splunk, Logstash)
- Working level knowledge of one: Perl, Python, JavaScript
- Expert-level skills and experience with service troubleshooting in a production environment covering web front-end, Systems, Databases and Networks
- Familiarity with Networking Technologies such as routing, switching and load balancing. F5 and NGINX experience is ideal
- Understanding of ITIL v3 framework and how it applies to incidents, problems and changes
- Good communication skills and ability to work well in a collaborative team environment
- Familiarity with MySQL, Oracle, MariaDB, PostgreSQL or similar technologies; proficiency preferred
Company Overview