Note: The job is a remote job and is open to candidates in USA. Medical University of South Carolina supports academic, research, and healthcare missions through its Information Solutions services. The System Engineer II, Network supports network services, resolves complex technical issues, and contributes to the design, management, implementation, and operation of network infrastructure. The role also participates in projects, improves service efficiency, transfers knowledge, and provides customer service.
Responsibilities
- Supports network services, evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of services the team provides for Information Solutions
- Assists in generating appropriate documentation, communications, processes, and plans to identify and remove obstacles to, and mitigate the disruption of change related to the design, management, implementation, and operations of the network; is responsible for the timely resolution of network issues; takes a role in projects; participates in team and project meetings and provides input on solutions to improve efficiency
- The position transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks
Skills
- A high school diploma and six years directly related experience; or a bachelor's degree and two years directly related experience required; or a Masters' Degree in a related field
- Excellent interpersonal, analytical, customer service and communication skills required
- Experience in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points, controllers and monitoring applications
- Knowledge of communication or information systems, voice and data networking operations
- Knowledge and technical expertise in networking protocols, security, and wireless communications
- Four years of Network experience is preferred
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