Note: The job is a remote job and is open to candidates in USA. Microsoft is seeking a contract Site Reliability Engineer to join its Service Health Platforms team. The role focuses on operating enterprise network observability platforms, administering Azure-hosted Windows and Linux systems, maintaining monitoring tools, automating operational tasks, responding to incidents, and supporting DevOps, cloud reliability, and network engineering activities.
Responsibilities
- Administer and operate Windows and Linux VMs hosted in Azure to ensure compliance with security and configuration standards
- Maintain network observability platforms including syslog-ng and trapd by performing upgrades, patching, capacity planning, and authoring rules using regular expressions
- Provide support for IBM SevOne Network Performance Manager and Broadcom AppNeta observability platforms
- Investigate automated alerts and customer-reported incidents related to network observability platforms
- Identify and automate tasks using Bash, PowerShell, or Python
- Troubleshoot complex network observability configurations, software applications, and operating systems through regular maintenance
- Deploy, configure, and manage cloud services on Azure, ensuring scalability, reliability, and cost-effectiveness
- Implement DevOps practices and tools including CI/CD pipelines and infrastructure as code to automate and streamline development and deployment processes
- Assist network and security engineers in identification of traffic patterns and resource utilization
- Perform BCDR failover testing where appropriate
- Participate in on-call rotation as a Designated Responsible Individual (DRI)
- Attend daily standups with team engineers to review and prioritize work for on-time delivery
- Manage assigned projects and program components to deliver services in accordance with established objectives
Skills
- 5–7 years of enterprise experience in an IT systems, network, or site reliability engineering role
- Minimum 5 years of Linux system administration experience
- Minimum 3 years of hands-on experience with syslog-ng
- Minimum 3 years of network engineering experience
- Demonstrated experience with DevOps practices including CI/CD pipelines and infrastructure as code
- Experience with BCDR planning and failover testing in enterprise environments
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical field; equivalent practical experience will be considered
- Deep understanding of network monitoring systems and management protocols including SNMP, SNMP Traps, NetFlow, and gNMI
- Strong Linux system administration skills with hands-on experience running syslog-ng and trapd
- Proficiency in scripting and automation using Bash, PowerShell, and Python
- Hands-on experience with cloud platforms such as Azure including deployment and management of cloud services
- Strong understanding of enterprise networking and routing and switching protocols
- Proficiency with regular expressions for rule authoring and log parsing
- Experience with system capacity planning, functional configuration, and audit processes
- Working knowledge of Ansible and playbooks for configuration management and automation
- Familiarity with source control platforms and version management workflows
- Intermediate knowledge of data retrieval languages such as KQL and T-SQL
- Experience with IBM SevOne Network Performance Manager and/or Broadcom AppNeta or similar observability platforms
- Exposure to commercially available AI platforms is a plus
Benefits
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Employee Assistance Program
- Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
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