Note: The job is a remote job and is open to candidates in USA. PSB*MARS is hiring a System Analyst for its Data Management department. The role supports and improves data and collection system operations through testing, troubleshooting, reporting, vendor coordination, and account monitoring.
Responsibilities
- Inventory control and management based on client requirements and contracting
- Test new system builds, programs, scripts, and any changes related to the data system
- System upgrade: obtain and review release notes and disseminate the information to the appropriate team members via applicable design document. Test all changes related to the upgrade
- Work with Managed Service Vendors to request work, troubleshoot issues, test work in progress and finalize for release to production
- Review accounts based on exception reporting to ensure accounts are following automation
- Processes vendor letter exports and imports
- Monitor accounts and identify patterns or trends
- Create/Modify reports
- Review Artiva systems and contact platform capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system
- Assist Artiva System Administrator in resolution of work problems related to flow charts, project specifications, or programming
- Help troubleshoot end user questions
- Assist and provide feedback on internal and external audits due
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
- Special projects as assigned
Skills
- High school diploma or GED required; Associates degree or equivalent from a two year or technical school; or 6 months to one-year related experience and/or training or equivalent combination of education and experience
- 1 + year of experience working with Artiva Healthcare - Ontario Systems Applications
- Scripting, pool scripts for contact platform
- Knowledge of Visual Basic for Applications (VBA) and Structured Query Language (SQL) to interact with database systems and develop applications to automate processes and increase staff effectiveness
- Strong working knowledge of Ontario Reports, Crystal Reports
- Experience in developing and implementing software
- Ability to work with geographically dispersed team
- Strong oral/written communication
- Prior experience with utilizing Accounts Receivable Management Systems with integrated dashboards to measure business data and empower management
- Expertise with Business Intelligence and Data Visualization tools, including Microsoft Excel, Power Pivot (DAX), and Power BI
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- SQL, Crystal Reports, EPIC, IDX, Simens/Cerner, Meditech, Ontario Database software
- Equivalent combination of education and experience degree preferred
Benefits
- Teleworking setting
Company Overview