Note: The job is a remote job and is open to candidates in USA. OSC Technical Solutions is seeking a System Administrator III specializing in Kiteworks administration. The role focuses on managing file transfer processes, ensuring secure data transfer, and supporting the transition to a new KiteWorks environment.
Responsibilities
- The selected candidate will be responsible for the management of our current internal and external WS_FTP server resources, operations, support, and maintenance activities as assigned for continual operations in support of the File Transport Protocol infrastructure
- We have recently implemented a new KiteWorks environment that will replace the WS_FTP File Transfer and BOX.com environments
- This process is currently active and will take up to 8-12 months to ensure a smooth transition to completion
- The candidate will work with our customers to ensure account management policies are in place and followed
- You will be part of a team that operates day-to-day activities in support of break-fix, data calls, audits and general support tickets as assigned
- Solid knowledge of file transfer and networking protocols (SFTP/FTP, TCP/IP, HTTP/HTTPS, DNS, etc.)
- Understanding of the administration and day-to-day support of the WS_FTP, Kiteworks and Box.com environment
- Proficiency with Windows Server 2019/2022, TCP/IP, Active Directory and Azure cloud hosting
- Strong troubleshooting and analytics with attention to detail
- Highly motivated with initiative and creativity to work scope
- Cloud technology experience a plus
- Perform other duties as appropriate and as assigned
Skills
- Solid knowledge of file transfer and networking protocols (SFTP/FTP, TCP/IP, HTTP/HTTPS, DNS, etc.)
- Understanding of the administration and day-to-day support of the WS_FTP, Kiteworks and Box.com environment
- Proficiency with Windows Server 2019/2022, TCP/IP, Active Directory and Azure cloud hosting
- Strong troubleshooting and analytics with attention to detail
- Highly motivated with initiative and creativity to work scope
- Cloud technology experience a plus
- Proven experience in managed file transfer protocols such as FTP, SFTP and HTTP/S
- Excellent analytical, problem-solving, and decision-making skills
- Strong communication and collaboration skills to work effectively with cross-functional teams
- Stay up to date with industry trends, emerging technologies, and best practices in managed file transfer
- Proactively identify opportunities for process optimization and automation to enhance efficiency
- Ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibits and brings a professional manner in dealing with others
- Ability to performance tune through query optimization using related monitoring tools
- Knowledge with current technical standards, IT concepts, administrative tools, Backup and Recovery, Disaster Recovery. Understanding of IT strategies and methodologies
- Work independently, as well as on a team, prioritize workload while working multiple projects with minimal supervision
- Proficient using Microsoft Office products, and industry-standard computer software
- High degree of sensitivity regarding confidential information
- Bachelor's Degree and 5 or more years of experience, or an equivalent combination of education, training and experience
- Must be able to work off hours or weekends for scheduled updates or upgrades quarterly or for critical patching requirements
- Ability to pass a background and drug screening
- Must have identification compliant with the Real ID Act at time of hire
- Must be able to obtain Department of Energy PIV badge
- Must be able to obtain and maintain a U.S. government security clearance
- Troubleshooting and resolve FTP technology issues, server performance degradation, Kiteworks User Account setup and access issues, connectivity and security issues troubleshooting
- Strong analytical ability when working with peers and IT management
- Ability to performance tune through query optimization using related monitoring tools
- Knowledge with current Technical Standards, IT Concepts, Administrative tools, Backup and Recovery, Disaster Recovery
- Understanding of IT strategies and methodologies
Benefits
- Paid holidays
- Paid time off
- 401k with employer match
- Dental
- Vision
- Health insurance plans through the Federal Employee Health Benefits (FEHB) program
- Life and disability benefits
Company Overview