Note: The job is a remote job and is open to candidates in USA. Faded Jeans Technology is a growing company focused on providing accessible IT solutions with a strong emphasis on security. They are seeking a dedicated System Administrator to enhance system administration through automation, establish security protocols, and deliver exceptional service to customers.
Responsibilities
- Streamline system administration through automation, enhancing efficiency and dependability
- Establish and uphold strong security protocols across Windows and Mac environments, safeguarding company assets and customer data
- Create and build processes while mentoring junior team members
- Supervise the management of Google Workspace and O365, guaranteeing smooth integration and peak performance across all platforms
- Oversee corporate network operations, including firewalls, routers, switches, etc., to uphold stability, security, and optimal performance
- Deliver top-tier service to ensure customer success, utilizing hands-on problem-solving and proactive solutions, and occasionally conducting onsite client work to maintain customer satisfaction
- Remotely manage and monitor devices (using RMM and MDM solutions), ensuring that they are secure and available for customers
Skills
- 5-7+ years of professional IT experience
- Ability to plan and execute swiftly and independently while anticipating proactive solutions to possible challenges
- Security focused while implementing IT that enables the success of the business
- Experience managing Windows and Mac environments
- RMM and/or MDM experience (Addigy preferred)
- Administered Google Workspace and O365
- Managed corporate networks with firewalls, routers, switches, etc
- Problem solver with a go-getter attitude and ability to execute
- Previous work experience at a Managed Service Provider (MSP)
- DevSecOps Engineering approach to managing IT Administration and implementation of automation
- Ability to thrive in ambiguity and navigate challenging and varied situations
- Customer Centric, with experience in a customer-facing role and a strong focus on customer success
- Comfort with Azure, AWS, and GCP
- Willingness to occasionally travel for onsite client work (less than 10%)
Company Overview