Note: The job is a remote job and is open to candidates in USA. Takeya USA is a consumer products company with a Supply Chain / Operations function supporting customer and business needs. The Supply Chain & Operations Coordinator supports end-to-end supply chain coordination across purchasing, production, warehousing, transportation, inventory, and order management, while maintaining accurate data and resolving operational issues.
Responsibilities
- Support Direct Import Customers (i.e. Costco & OEM partners) through the order management process by owning:
- Purchase order management in collaboration with Sourcing
- Tracking and receiving shipment information
- Generating Commercial Invoices, Regional Import Documents, and Packing Lists to support shipments from factories to customers
- Record and transmit all documents through customer portals (i.e. InforNexus)
- Collaborate with sales and key accounts to bring programs and products to market
- Create, process, and maintain purchase orders (POs) in the ERP system
- Coordinate with key accounts to maintain data compliance, accuracy, and integrity within customer platforms
- Ensure product costing and BOM details are accurate across systems
- Coordinate with suppliers, freight carriers, and internal teams to resolve delays, shortages, or discrepancies
- Support allocation and replenishment activities to maintain product availability
- Coordinate production priorities, confirm lead-times and capacity with factory partners
- Partner with Sales to support selling process, account-specific requirements, and order management
- Support Demand Planning by providing supply updates, constraints, and lead-time changes
- Ensure Quality team is aware of all compliance and testing protocols required for go to market
- Participate in continuous improvement initiatives (process efficiency, cost reduction, service levels)
- Monitor inventory levels, open orders, and backorders; escalate risks of stockouts or overstocks
- Assist with cycle counts, inventory reconciliations, and root-cause investigation for variances
- Maintain accurate item, vendor, and shipment data in ERP/WMS systems
- Prepare inventory and supply chain reports (lead times, fill rate, on-time delivery, etc.)
- Schedule and track inbound and outbound shipments
- Confirm shipping documents (BOLs, packing lists, invoices) for accuracy and compliance
- Communicate shipment status updates to internal stakeholders (customer service, sales, warehouse)
- Support freight cost tracking and assist with carrier performance review
Skills
- High school diploma or GED required
- Proficiency in Microsoft Excel (filters, pivot tables, VLOOKUP/XLOOKUP preferred)
- Familiarity with product costing
- Experience using ERP systems (NetSuite, SAP, Oracle, Microsoft Dynamics, etc.)
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Clear communication skills and ability to collaborate across teams
- Associate's or Bachelor's degree preferred (Supply Chain, Business, Operations, etc.)
- 1–3 years of experience in supply chain, logistics, purchasing, inventory, or operations (CPG experience preferred)
- Proficiency in Microsoft Excel (filters, pivot tables, VLOOKUP/XLOOKUP preferred)
- Experience working with retailers, distributors, or eCommerce fulfillment
- Experience with Order Management Portals (InforNexus, EXP.NOW, etc.)
- Familiarity with freight terms (FOB, lead times, LTL/FTL, 3PL operations)
- Experience with forecasting, demand planning, or S&OP support
- Knowledge of WMS systems and inventory control practices
Benefits
- This position is open only to candidates whose primary work location is in the Pacific or Mountain Time Zone.
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