Note: The job is a remote job and is open to candidates in USA. Hapag-Lloyd AG is seeking a Supervisor Accounts Receivable to oversee accounts receivable operations and ensure compliance with financial procedures while minimizing asset exposure and risk. The role supervises collection activities, supports employees and customers in resolving complex issues, prepares performance reports, and contributes to departmental strategy and staff development.
Responsibilities
- Guides, coaches, and supports the Accounts Receivable team including hiring, firing, annual reviews, approving overtime and vacation and individual coaching and development
- Supervises collection activity of accounts receivables
- Handles key customers accounts to collect funds and reduce exposure to bad debt
- Prepares weekly account receivable performance reports for Management
- Ensures all refunds are processed timely and accurately
- Monitors and measures workload to ensure best process is in place
- Assists staff with trouble shooting issues and handles elevated problems
- Keeps staff up to date on new requirements, processes, and procedures
- Provides training for staff on new systems, regulations, and requirements
- Makes certain that all departmental and functional training requirements are fulfilled
- Ensures consistent application of Hapag-Lloyd policies to all personnel actions
Skills
- University Degree and minimum of 3 years of experience in accounting or the equivalent combination of education and experience
- Effectively follow Hapag-Lloyd accounting practices in daily accounting and financial analysis work
- Recognizes and attends to multiple facets in issues and problems. Uses a logical and systematic approach to analyze unfamiliar issues and problems. Assembles relevant information from multiple sources
- Makes sound decisions in ambiguous situations not covered by explicit rules by applying general principles and guidelines. Adjusts decisions to meet with changing circumstances or new information. Provides well thought out rationale for decision
- Understand and apply the business processes of the company and guard against actions that will negatively affect business in general
- Excellent communication skills, both verbal and written, with both internal and external customers
- Proficient using MS Office, Word, Excel spreadsheets, SAP and other software to meet work demands
Company Overview