Note: The job is a remote job and is open to candidates in USA. PatientIQ is a fast-growing health tech company on a mission to improve patient outcomes. They are seeking a Strategy & Operations Lead to drive strategic initiatives and strengthen the operational foundation for growth by building and scaling their Strategic Program Office.
Responsibilities
- Own PatientIQ's portfolio of strategic initiatives—governing the company's highest-priority work from prioritization through execution, ensuring every initiative has clear ownership, measurable outcomes, and executive visibility
- Lead complex cross-functional initiatives from strategy through execution, partnering across Product, Commercial, Customer Success, Engineering, Finance, and Operations to deliver measurable business results
- Help build and scale PatientIQ's Strategic Program Office (SPO) by establishing the governance, operating cadence, portfolio management, and accountability mechanisms that enable the company to execute at scale
- Partner with the Chief of Staff and executive leadership team on strategic planning, executive operating rhythms, organizational priorities, board and leadership communications, and other high-impact initiatives critical to the business
- Develop executive-ready analyses, recommendations, and communications that translate complex information into clear decisions, align stakeholders, and enable faster, higher-quality execution
- Define and measure business impact by establishing KPI frameworks, tracking strategic initiatives, surfacing risks early, and ensuring investments deliver measurable operational and commercial outcomes
- Champion AI-enabled ways of working by standardizing AI-powered workflows, automating manual processes, and embedding AI into how teams plan, communicate, analyze, and execute—creating meaningful leverage across the organization
- Drive accountability across the organization by clarifying ownership, facilitating decision-making, removing execution roadblocks, and maintaining momentum on the company's most important priorities
Skills
- 2–4 years of experience in management consulting, investment banking, private equity, corporate strategy, or business operations at a high-growth SaaS or technology company
- Exceptional analytical and problem-solving skills, with the ability to structure ambiguous questions, identify the most important issues, and develop clear, actionable recommendations
- Strong written and verbal communication skills, including experience producing concise, executive-ready materials independently
- Demonstrated ability to lead complex, cross-functional initiatives and drive accountability across teams without formal authority
- Strong business judgment—you understand when to analyze further, when to make a recommendation, and when to push an organization toward a decision
- Highly organized and detail-oriented, with the ability to manage multiple high-priority initiatives while maintaining a clear view of the broader business context
- Comfort operating in a fast-moving environment where priorities evolve, information may be incomplete, and the path forward is not always defined
- High ownership mindset—you do not wait for perfect direction and are comfortable building structure, defining the work, and driving it to completion
- Strong aptitude for AI and modern productivity tools, with an interest in using technology to improve analysis, communication, and organizational efficiency
- Exposure to go-to-market strategy, revenue operations, product strategy, healthcare technology, or B2B SaaS is a strong differentiator
- Bachelor's degree required
- Previous experience in a healthcare technology environment
Benefits
- Top-notch health, dental, and vision.
- 401(k).
- Flexible PTO — we trust you to take the time you need.
- Professional development stipends.
Company Overview