Note: The job is a remote job and is open to candidates in USA. Curri is a company focused on delivering construction and industrial supplies through an on-demand logistics model. They are seeking a Strategy & Operations Associate, Supply Quality to manage supply quality programs and collaborate with various teams to ensure the reliability of their driver network.
Responsibilities
- Own supply quality issues for Curri's most important customers, partnering with the Growth team to investigate root causes and drive fixes through to resolution
- Manage Curri's external BPO team day to day, building and maintaining SOPs, leading training, and holding them to a consistent quality bar
- Run and continuously improve Curri's core driver quality programs and processes
- Coordinate across Growth, Revenue Operations, and other teams to flag, escalate, and resolve supply quality issues before they turn into churn
- Track the metrics that matter across driver quality programs, using spreadsheets and SQL to organize data and turn it into recommendations
- Build toward full ownership of supply quality escalations for top logos, with measurable improvement in strategic account delivery quality within your first year
Skills
- 2-3 years of experience in operations, strategy, or program management, ideally in a fast-moving marketplace, logistics, or startup environment
- Sharp problem solver who can diagnose root causes and identify which operational levers to pull, rather than treating symptoms
- Comfortable managing stakeholders across functions and levels, including holding partners accountable who don't report to you, and translating that into clear, well-structured SOPs
- Data-first approach, using spreadsheets and SQL to organize information, track metrics, and back decisions with evidence rather than instinct
- Strong ownership mentality, able to work through ambiguity and drive a solution to completion even when the right answer isn't obvious upfront
- Startup experience
- Experience applying AI or automation tools to operational workflows
- Strong SQL skills beyond basic querying
Benefits
- Equity compensation
- Comprehensive benefits (health, dental, vision, 401K)
- Fully remote within the U.S., with no office hub requirement
Company Overview