Note: The job is a remote job and is open to candidates in USA. Zoetis is seeking a Strategic Account Manager to lead the customer experience journey for newly acquired strategic diagnostic accounts. The role manages contract updates, expansion implementation plans, strategic account pipelines, cross-functional collaboration, and coaching of field teams to drive retention and sustainable growth.
Responsibilities
- This position is responsible for the firsthand management of full portfolio / constructing and deconstructing of new/retention sales opportunities for DX businesses
- Increase portfolio presence within veterinary hospitals to maximize, protect and defend the total customer value while supporting the customer throughout the Staywell Journey
- Work cross-functionally with Regional Business Director, Area Business Managers, Strategic Growth Manager, Deal Desk & Net Revenue Management (NRM) to ensure adequate margins / profit
- Excel on the install and workflow processes to ensure new accounts have a great customer experience
- Be a product expert around new product launches (Imagyst, HUB, Vue+, OptiCell, etc.)
- Provide field-level intelligence on Dx competition
- Help ABMs coach their Area Teams on Dx-related tactics and cross-selling in larger scale account
- Help ABM develop and refine the Area Pipeline for Emerging Corporates and help them drive current strategy/tactics in these critical accounts
- Share best practices across regions (e.g., cross-selling success stories)
Skills
- * Bachelor's Degree minimum or equivalent work experience
- * Minimum of 8+ years animal health industry / sales experience
- * Demonstrated exceptional proficiency at onboarding, workflow management & Pipeline Execution
- * Exceptional Project Management skills
- * Demonstrated ability to organize and prioritize multiple projects in a demanding environment and deliver high performance and quality on deadline
- * Ability to effectively communicate technical information to professionals with same or greater0technical knowledge/skills
- * Excellent people skills. Proven ability to think strategically and act decisively
- * Ability to collaborate with and influence cross-functional teams
- * Collaborator and motivating leader
- * Must demonstrate initiative, resourcefulness, accountability, and willingness to accept challenges and lead change
- * Demonstrate clear ability to understand and execute all aspects of lease financing, legal language, and contract administration
- * Ability to creatively defend, retain and grow business while maintaining financial rigor
- * Ability to learn and master skills to then turn around teach and coach
- * Demonstrated financial and business acumen (deliver solid ROI)
- * Field-based
- * The role will require 50%-60% travel
- All applicants must possess or obtain authorization to work in the US for Zoetis
Benefits
- Eligible for short-term incentive compensation
- Eligible for long-term incentive compensation
- Healthcare and insurance benefits beginning on day one
- 401K plan with a match and profit-sharing contribution from Zoetis
- 4 weeks of vacation
Company Overview
Company H1B Sponsorship