Note: The job is a remote job and is open to candidates in USA. Stone Security, a BearCom company, is a leading company in security integration, dedicated to providing top-notch services/products to our clients. We are currently seeking a highly organized and detail-oriented Sales Engineer to join our growing team, who will support the sales team by providing pre- and post-sales expertise, solution design, and technical training.
Responsibilities
- Collaborate with sales teams to understand customer requirements, evaluate needs, and design technical solutions that meet project specifications and business objectives
- Provide technical support throughout the sales cycle, including product demonstrations, proof-of-concept installations, and solution testing
- Develop and present technical proposals, scopes of work, and system architectures, ensuring compliance with industry standards and customer requirements
- Create and maintain technical documentation, including drawings, bill of materials, and system integration plans
- Deliver internal and external product training to enable partners and customers to implement and support solutions effectively
- Support the release and evaluation of new products, ensuring solutions meet local regulations and customer expectations
- Collect and share competitive intelligence and market trends with internal teams to inform product positioning and sales strategies
- Participate in trade shows, industry events, and marketing activities to promote solutions and build relationships with key stakeholders
- Provide technical troubleshooting and field support as needed to resolve customer issues and ensure their satisfaction
- Maintain up-to-date knowledge of the latest technologies, products, and industry standards relevant to security and IT systems
Skills
- Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field preferred
- Proven experience in a pre-sales or technical sales engineering role, ideally within security, IT, or network video markets
- Strong technical acumen in security, electronics, networking (TCP/IP, infrastructure), and systems integration
- Proficiency with design tools such as AutoCAD, Visio, Microsoft Office Suite, and technical writing
- Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical concepts to diverse audiences
- Ability to travel domestically and internationally as required (up to 50-75% for some roles)
- Desire for continuous learning and professional development
- Experience with security manufacturers and platforms such as Lenel, Axis, Milestone, S2, or similar
- Knowledge of life-safety regulations, codes, and local jurisdiction requirements
- Industry certifications, such as Axis Certified Professional, Lenel-S2 Certifications, and Milestone, are a plus
Benefits
- Stone can provide extensive on-the-job training and covers all fees associated with most professional certifications.
- Highly Competitive Compensation
- Medical, Dental, and Vision Insurance
- Company-Paid Life and Short-Term Disability
- Paid Holidays
- Generous Paid Time Off
- Matching 401k Plan
- Employee Referral Bonus
- Tuition Reimbursement
Company Overview