Note: The job is a remote job and is open to candidates in USA. Concerto Renal Services is an industry leader in sub-acute hemodialysis within skilled nursing and long-term care facilities. The company is seeking a Staffing & Operations Coordinator to support regional staffing coverage, operational efficiency, scheduling, and administrative coordination across Georgia, Florida, and Texas.
Responsibilities
- Develop, maintain, and optimize staffing schedules for Patient Care Technicians and Registered Nurses using Concerto’s scheduling software
- Coordinate staffing coverage to address call-offs, open shifts, and urgent operational needs
- Support the development, implementation, and continuous improvement of regional staffing operational processes and systems
- Provide coordination support for regional initiatives and market priorities
- Assist the Regional Director of Operations (RDO) with additional operational, logistical, and administrative tasks as assigned
- On-call rotation occurs approximately every 10 weeks, covering one full week
- On-call hours run from Sunday at 8:00 PM through Saturday at 6:00 AM
- Respond to call-offs and staffing gaps, coordinating coverage for designated Georgia, Florida, and Texas markets only
- Remote role: candidates must reside in GA, FL, or TX
- Required to support staffing coverage during operational or staffing crises
- Regular travel (up to 3x per week) within assigned markets
Skills
- Remote role: candidates **must reside in GA, FL, or TX**
- **Certified Patient Care Technician (PCT) required**, with the ability to staff clinically across a multi-state region as needed
- Regular travel (up to 3x per week) within assigned markets
- * Highly organized and able to manage multiple priorities in a fast-paced environment
- * Detail-oriented with a proactive, “can-do” mindset
- * Solutions-oriented with a strong interest in problem-solving
- * Comfortable working independently while collaborating across teams
- * Ability to work outside of standard business hours as operational needs require
- * Participation in an on-call rotation to support regional staffing and operational needs
- * Proficiency in Microsoft Excel, Outlook, and Word
- * Strong time management and organizational skills with the ability to prioritize competing deadlines
- * High attention to detail with well-developed problem-solving and critical-thinking skills
- * Excellent written and verbal communication skills
- * Previous experience in scheduling, staffing, and/or administrative support preferred
Benefits
- Medical, dental, and vision insurance
- Short- and long-term disability benefits
- 401k match of 50% up to 6% of salary
- Earned Paid Time Off (PTO)
- Paid Holidays
- Discounts through Nectar recognition platform
- Employer-paid Employee Assistance Program (EAP)
- Remote role for candidates who reside in GA, FL, or TX
Company Overview