Note: The job is a remote job and is open to candidates in USA. Toast creates technology to help restaurants and local businesses succeed in a digital world. Toast is seeking a hands-on Staff Software Engineer to transform AI prototypes into enterprise-grade backend microservices, data pipelines, and internal finance automation tools. The role also owns integrations, enterprise controls, and lightweight frontend operator tools for Finance teams.
Responsibilities
- **Hands-on Execution & Leadership:** Spend the majority of your time "hands-on-keyboard," architecting, coding, and operating high-performance backend services using Kotlin and AWS
- **Productionize AI Workflows:** Take working agentic prototypes built by Finance operators and turn them into scalable, monitored, and permissioned microservices with audit trails and automated error handling
- **End-to-End Internal Tooling:** Build pragmatic, full-stack operator tools—from backend APIs and pipelines down to the lightweight UI surfaces used daily by collections analysts and revenue accountants to run and monitor automations safely
- **Integration & Systems Architecture:** Design resilient integrations across billing platforms, ERP systems, Salesforce, data warehouses, and internal Toast services using enterprise integration patterns
- **Design for Enterprise Controls:** Proactively engineer around SOX scope, PCI boundaries, and data access requirements alongside Security, Compliance, and Audit teams from day one
- **Technical Ownership & Strategic Handoffs:** Own end-to-end technical strategy from high-level business problems down to build sequencing. Recognize when fixes belong in core Toast platforms, driving technical cases and clean handoffs rather than duplicating capabilities
Skills
- Proven track record as a Staff (or senior-level lead) engineer with deep expertise in distributed backend systems, paired with the practical ability to ship frontend UI surfaces or admin portals when an internal tool requires it
- Advanced hands-on experience shipping Kotlin (or strong JVM equivalent) services on AWS, with deep familiarity in cloud-native backend patterns
- Practical experience productionizing LLM frameworks and agentic architectures (tool use, retrieval/RAG, evals, context management) paired with strong judgment on when an AI agent is required versus a traditional backend system or cron job
- Extensive experience with enterprise integration frameworks, message brokers, and distributed data stores—specifically Apache Camel, Apache Pulsar, DynamoDB, and Dropwizard (or direct equivalents)
- Advanced data engineering instincts across SQL, warehouse modeling, pipeline design, and managing data flow/consistency across relational and NoSQL storage systems
- Ability to balance immediate high-impact automation with long-term platform scalability, accompanied by exceptional technical writing that translates complex architectural trade-offs to executive stakeholders
- Extensive background in Fintech, revenue systems, automated reconciliation, or operating within strict SOX/PCI control environments
- Deep experience building internal platforms, administrative dashboards, or operator tooling for non-technical business users
- Prior experience embedded directly alongside finance, revenue, or business ops functions to solve core operational scaling challenges
Benefits
- Cash compensation (overtime, bonus/commissions if eligible)
- Equity
- Benefits
- AI tools provided across all disciplines to support employees in their work
- Hybrid work model that fosters in-person collaboration while valuing individual needs
- A culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work
Company Overview
Company H1B Sponsorship