Note: The job is a remote job and is open to candidates in USA. AlphaSense provides AI-driven market intelligence and search solutions for sophisticated companies. The Staff Site Reliability Engineer will architect reliability platforms, lead incident response, advance observability and AIOps capabilities, and promote SRE practices across the engineering organization. The role also includes mentoring engineers and influencing technical and architectural decisions to improve scalability and performance.
Responsibilities
- Architect Reliability Paved Paths: Build frameworks and self-service tooling that let teams own the reliability of their services in a “You Build It, You Run It” culture
- Lead AI-Driven Reliability: Drive our AIOps strategy — automating diagnostics, remediation, and proactive failure prevention
- Champion Reliability Culture: Embed SRE practices across engineering via design reviews, production readiness, and operational standards
- Incident Leadership: Act as Incident Commander during critical events, modeling operational excellence, and ensuring blameless postmortems lead to lasting improvements
- Advance Observability: Deliver end-to-end monitoring, tracing, and profiling (Prometheus, Grafana, OTEL, Continuous Profiling) to optimize performance proactively
- Mentor & Multiply: Elevate engineers across SRE and product teams through mentorship, technical guidance, and knowledge sharing
Skills
- 8+ years of experience in Site Reliability Engineering, DevOps, or a similar role, with at least 3+ of those years operating in a Senior+ SRE position
- Strong background in running production SaaS systems at scale
- Proficiency in at least one programming/scripting language (Python, Go, or similar)
- Hands-on expertise with cloud platforms (AWS, GCP, or Azure) and Kubernetes
- Deep understanding of networking fundamentals (TCP/IP, DNS, HTTP/S, load balancing)
- Experience with monitoring & alerting (Prometheus, Grafana, Datadog, ELK)
- Familiarity with advanced observability (OTEL, continuous profiling)
- Proven incident management experience, including leading high-severity incidents and postmortems
- Strong troubleshooting skills across the full stack
- Excellent communication and collaboration skills
Benefits
- You may also be offered equity, and a generous benefits program.
Company Overview
Company H1B Sponsorship