Note: The job is a remote job and is open to candidates in USA. Affirm is reinventing credit to make consumer payments more honest and flexible. The Staff Sales Engineer will help enterprise merchants design and implement scalable solutions on the Affirm platform by leading technical discovery, architecting integrations, supporting sales activities, and advising customers. The role partners cross-functionally with Sales, Engineering, Product, and merchant teams to drive opportunities, influence product development, and scale technical engagement practices.
Responsibilities
- Technical Expertise: Serve as the subject matter expert on Affirm’s integration solutions, demonstrating deep understanding of merchant checkout, customer journeys, and the competitive landscape. Making the most compelling technical case for Affirm to merchants. Consistently demonstrate your technical expertise and knowledge of Affirm’s product suite through developing and articulating compelling technical narratives that map Affirm’s capabilities to merchant systems, increasing solution scope and long-term platform adoption
- Solution Development: Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. As necessary, think outside-the-box to design and architect end-to-end solutions that address complex merchant challenges, including advanced integrations and customizations. Evaluate tradeoffs across merchant constraints, platform capabilities, and non-functional requirements, and design tailored solutions aligned with each merchant’s business and technical priorities
- Merchant Trust: You will be responsible for building the trust of your technical counterparts, both internally and externally, while also fostering long term relationships with our Enterprise & Key merchants
- Partner Success: Partner with sales and partner engineering teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations
- Product Influence: Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization to product management at Affirm
- Knowledge Scaling: Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency
- Sales Support: Provide technical & architectural input into sales planning and forecasting, identify technical risks and constraints early, and collaborate with Sales Operations to design scalable, repeatable technical engagement models. Work with Sales operations to build and refine scalable business processes
- Market Engagement: Develop pre-sales support material and documentation for new products and features
- Demo Development: Build and present custom demos as required
Skills
- BA/BS degree in business/technology, or equivalent technical account management experience
- 6+ years of experience in 6+ years in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales or pre-sales roles, focusing on solution architecture and best practices
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
- Keen technical mind comfortable writing scripts in at least one programming language
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Passion for customer success and dedication to championing the customer voice
- Experience architecting solutions & technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems etc
- Passion and drive to change consumer checkouts & payments for the better
- 3+ years of current experience in the payments, fintech, or closely related industry
- Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on Checkout processes and payment systems
- Extensive experience with Ecomm, In-Store, Telesales etc. checkout & payment solutions
- Solid understanding of financial infrastructure industry trends and emerging technologies
- Executive presence and strong relationship-building skills
- Willingness to travel up to 30% of the time
Benefits
- Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Company Overview