Note: The job is a remote job and is open to candidates in USA. Syllo is on a mission to transform litigation with a unified platform that leverages language models and AI. They are seeking a Lead QA Engineer to own and evolve the quality assurance function, focusing on defining quality standards, driving automation, and ensuring high reliability and performance in software releases.
Responsibilities
- Own and evolve Syllo's overall quality assurance strategy
- Establish scalable QA processes that support rapid, high-confidence releases
- Define quality standards, release criteria, and testing best practices across the organization
- Continuously improve how quality is measured, communicated, and maintained
- Identify opportunities to shift quality earlier in the development lifecycle through better tooling, automation, and process
- Set the technical direction for our automated testing strategy
- Design, build, and maintain automated testing frameworks that integrate seamlessly into our CI/CD pipeline
- Evaluate and implement the tools, frameworks, and architecture that best support long-term quality and engineering velocity
- Continuously expand automated test coverage while reducing manual testing effort
- Drive the evolution of our automation capabilities as our product and engineering organization scales
- Develop a deep understanding of customer workflows, product functionality, and business priorities
- Think like a customer, proactively identifying edge cases, failure modes, and usability issues before they reach production
- Distinguish true release blockers from lower-priority defects, balancing quality with execution speed
- Partner with Product to recommend improvements that enhance the customer experience, not just eliminate bugs
- Champion quality across Engineering, Product, Customer Success, Product Operations, and other cross-functional partners
- Coordinate testing efforts across teams while maintaining clear ownership and accountability
- Partner with Customer Success to reproduce complex customer issues, translate them into actionable test cases, and validate fixes before release
- Influence engineering and product teams to continuously improve quality throughout the software development lifecycle
- Evaluate and implement AI-powered workflows that improve testing efficiency, including generating test cases, maintaining automation, accelerating exploratory testing, analyzing failures, identifying regression risk, and increasing release confidence
Skills
- 7+ years of experience in Software Quality Assurance with significant experience in automation
- Experience owning QA with a high degree of autonomy in a fast-paced software organization
- Proven ability to design and implement scalable QA processes and automation strategies
- Strong product instincts with the ability to understand complex workflows and advocate for an exceptional user experience
- Experience driving quality across cross-functional teams
- Strong experience with modern automation frameworks such as Playwright, Cypress, or Selenium
- Experience testing AI or LLM-powered products
- Experience building or significantly evolving a QA function in a growing startup
- Proficiency in programming languages
- Experience integrating automated testing into CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or Jenkins
- Experience with API, integration, regression, and end-to-end testing
- Familiarity with modern bug tracking and test management tools
- Experience implementing AI-assisted testing workflows
Benefits
- Health insurance
- Equity
Company Overview