Note: The job is a remote job and is open to candidates in USA. Temporal Technologies provides Temporal Cloud, a managed SaaS product for running workloads with varied throughput, latency, resilience, isolation, data residency, and cost requirements. The Staff Product Manager will own the Cloud Namespace product surface end-to-end, including lifecycle management, differentiated offerings, capacity management, operational policies, SLOs and SLAs, and APIs and configuration. The role partners closely with engineering and cross-functional teams to deliver reliable, performant, and cost-effective capabilities at massive multi-tenant scale.
Responsibilities
- Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion
- Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust
- Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas)
- Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale
- Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations
- Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services
Skills
- Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter
- Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers
- Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns—even if you're not writing production code
- Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization
- Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments
- Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations
- Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation
- Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time
- Background working on placement, routing, data residency, or geo-distributed reliability problems
- Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM
Benefits
- This role is eligible to participate in Temporal's equity plan.
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