Note: The job is a remote job and is open to candidates in USA. Included Health is a healthcare company delivering integrated virtual care and navigation. The Staff Product Manager will define and lead the product strategy and roadmap for AI-native clinical and care tools used by practitioners, partnering cross-functionally to build safe, scalable capabilities that improve care workflows and outcomes.
Responsibilities
- Define the vision, strategy, and roadmap for AI-native Clinical and Care Tools in the Care App
- Reimagine practitioner workflows using AI for contextual assistance, summarization, intelligent task orchestration, recommendations, documentation, and agent-assisted execution
- Decide what to automate, augment, delegate to an AI agent, or keep human-led based on user value, clinical risk, and operational constraints
- Partner with clinicians, Engineering, AI/ML, Design, Data, Legal, Security, and Compliance to build trustworthy, reusable capabilities across service lines
- Establish evaluation, monitoring, human-oversight, and launch frameworks for AI-enabled experiences, including quality, safety, reliability, adoption, and workflow outcomes
- Lead products from discovery through launch and iteration, creating alignment, driving adoption, and improving outcomes through research, analytics, and real-world feedback
Skills
- 5+ years of product management experience, or equivalent experience leading complex product and platform initiatives
- Experience defining and shipping AI-enabled, automation, workflow, or platform products for clinicians, care teams, expert users, or operational teams
- Ability to partner deeply with technical teams on data, APIs, architecture, integrations, reliability, observability, permissions, security, and cost
- Experience in clinical, care-delivery, healthcare operations, or another high-stakes domain, with comfort navigating privacy, compliance, auditability, and human oversight
- Experience building reusable platform capabilities across multiple products, workflows, or service lines in a startup or scaling environment
- Demonstrated ability to lead through influence, communicate clearly, and turn ambiguity into strategy and shipped outcomes
Company Overview
Company H1B Sponsorship