Note: The job is a remote job and is open to candidates in USA. Cisco is a technology company developing secure, visible, and resilient solutions that connect and protect organizations in the AI era. The Staff Engineering Product Manager will lead the strategy and roadmap for AI agents within the Splunk Observability Cloud team, covering detection, troubleshooting, and remediation. The role involves customer research, prototyping, defining evaluation methods, prioritizing capabilities, partnering with engineering and design, and representing the product to stakeholders.
Responsibilities
- Lead the strategy and roadmap for AI agents spanning detection, troubleshooting, and remediation
- Set 12–18-month goals, milestones, and success measures aligned with customer and business needs
- Discover high-value problems through customer interviews, product data, field feedback, market research, and competitive analysis
- Prototype concepts with tools such as Codex, Claude, and similar AI development platforms to test workflows, gather feedback, and accelerate product decisions
- Define requirements and evaluation methods for agent accuracy, reliability, explainability, safety, and user trust
- Prioritize new capabilities, platform investments, customer requests, technical debt, and quality improvements
- Partner with engineering and design from discovery through delivery, then measure adoption and refine the product
- Represent the product with customers, advisory councils, internal teams, and company leaders
Skills
- Bachelor's degree with 8 years of related experience, master's degree with 6 years of related experience, PhD with 3 years of related experience, or equivalent practical experience
- Experience managing technically complex products in one or more of the following areas: enterprise software, cloud computing, data platforms, infrastructure, observability, or artificial intelligence
- Experience defining product strategy, roadmaps, requirements, milestones, and measurable success criteria for software products
- Experience conducting customer research and using qualitative and quantitative evidence to prioritize product opportunities
- Experience partnering with engineering and design teams throughout product discovery, development, launch, adoption, and improvement
- Experience building or managing AI-powered, generative AI, or agentic products
- Working knowledge of observability, Kubernetes, microservices, distributed systems, and DevOps or site reliability engineering practices
- Familiarity with metrics, logs, traces, alerts, incident response, root-cause analysis, and production operations
- Experience using AI-assisted development tools, such as Codex or Claude, to create prototypes, demonstrations, or proofs of concept
- Ability to evaluate technical trade-offs, align cross-functional teams around measurable outcomes, and represent products with customers, advisory councils, internal stakeholders, and senior leaders
Benefits
- Fully remote work from any location within the United States
- U.S. employees are offered medical, dental and vision insurance, subject to Cisco’s plan eligibility rules
- A 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
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