Note: The job is a remote job and is open to candidates in USA. Twilio is a leader in communications technology, offering innovative solutions to businesses and developers worldwide. They are looking for a Staff, Data Product Manager to lead the strategy and development of data products, ensuring they are scalable, reliable, and user-friendly while aligning data strategy with business objectives.
Responsibilities
- Define and own the vision, strategy, and roadmap for data products (e.g., dashboards, data platforms, model features and enhancements, etc) that support data-driven insights, decisioning, and actions
- Act as the bridge between data engineers, data scientists, analysts, and business stakeholders to translate business needs into data solutions
- Develop product requirements and user stories focused on data access, usability, performance, and quality
- Prioritize data initiatives based on business impact, technical feasibility, and data availability
- Ensure proper data governance, privacy, and compliance practices are followed
- Ensure teams have self-service access to GTM data via platforms, tools, and interfaces
- Monitor and improve data quality, reliability, and user adoption of data tools and features, providing regular reporting on effectiveness and areas for improvement
- Define and track success metrics for data products, ensuring they meet business and technical goals
- Foster a culture of data-driven decision making by making data products intuitive and accessible
- Partner with finance, product, and sales teams to ensure that data products serve the needs of our internal customers
- Stay informed about industry trends, tools, and best practices in data product management and data enablement
- Develop training materials to empower teams across the organization to use data effectively for decision-making, campaign execution, and customer engagement
- Lead initiatives to improve data literacy across teams, ensuring that data is accessible, understandable, and actionable
- Identify opportunities for innovation in how we leverage data, driving new methodologies and technologies to enhance data utilization and customer experience
Skills
- 8 years of experience in product management, engineering, or analytics with a focus on data products, analytics platforms, or data infrastructure, with a preference for direct experience supporting GTM or sales analytics in a SaaS environment
- Strong understanding of data platforms, data pipelines, and analytics/BI tools (e.g., AWS, Snowflake, DBT, Tableau)
- Proficiency with SQL and familiarity with data modeling concepts
- Experience working with data teams (engineering, analytics, and data science)
- Knowledge of data governance, privacy regulations, and data security standards
- Strong communication and collaboration skills, with the ability to work across technical and non-technical stakeholders
- Experience with agile product development methodologies
- Strong project management skills, with the ability to prioritize and execute multiple initiatives simultaneously
- Strong analytical and problem-solving skills with the ability to translate data insights into actionable strategies
- Experience with GTM technology stacks (e.g., Salesforce, Gong, etc)
- Experience with AI products such as Claude, Cortex, Glean, Gemini
- Experience with project management software such as Jira & Airtable
- Knowledge of data governance and data privacy regulations (e.g., MNPI compliance)
- Advanced degree (MBA, Master's in Engineering, Analytics, Data Management or related fields) is a plus
Benefits
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Equity plan
- Corporate bonus plan
Company Overview