Note: The job is a remote job and is open to candidates in USA. Fundraise Up is a global fundraising platform that helps nonprofits make donating fast, seamless, and accessible. The Senior Solutions Consultant serves as the technical backbone of the sales cycle, leading discovery, solution design, demonstrations, integrations, and technical responses while partnering with Sales, Product, Customer Success, and Solution Architecture.
Responsibilities
- Own the technical narrative of the sales cycle, partnering with account executives as the primary presales expert from first call to signed contract
- Run discovery sessions that surface a client's real requirements, integration needs, and business objectives, not just a checklist of features
- Design and deliver tailored product demonstrations and solution proposals that map directly to each prospect's specific use case
- Turn technical questions and objections into clear, confident answers for both engineering and executive audiences
- Build solution architectures, data mapping, and integration plans across our partner ecosystem (Salesforce, HubSpot, Stripe, PayPal, Zapier)
- Lead technical input on RFP/RFI responses, ensuring accuracy against compliance standards such as PCI DSS and GDPR
- Feed client and market insight back to Solution Architecture and Product, shaping what gets built next
- Train and enable the Sales team with current product knowledge and competitive positioning
- Use AI as a default tool, not an experimental one: accelerate discovery notes, draft technical responses, and prototype demo scenarios faster than a manual build allows. We expect every team member to actively use AI in their day-to-day work, identify where it can change the shape of problems in their function, and grow their fluency as the tools evolve
Skills
- 5+ years in a presales, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology
- Hands-on experience with APIs, webhooks, data integration, data mapping, and technical scoping
- Proven experience working with enterprise customers carrying large ARR
- Track record of translating customer requirements into compelling technical solutions and communicating their value
- Direct experience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier)
- Working knowledge of compliance frameworks (GDPR, PCI DSS) and data security and privacy best practices
- Strong presentation, communication, and storytelling skills across technical and executive audiences
- Bachelor's degree
- Experience in the nonprofit sector or with fundraising technology
- Background delivering technical workshops, training sessions, or product enablement
- Track record supporting successful SaaS sales cycles in high-growth environments
- Experience with website conversion A/B testing
Benefits
- Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
- FSA and HSA Spending Account.
- 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
- 401(k) plan with company match.
- 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
- Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
- Generous home office stipend to support your remote workspace.
- Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
- Charitable giving program and paid volunteer time off with registered non-profits.
Company Overview