Note: The job is a remote job and is open to candidates in USA. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. As a Senior Engineer in their Customer Platform group, you will be a key technical leader responsible for designing and implementing scalable, high-performance solutions across both front-end and back-end systems, collaborating with cross-functional teams to enhance user experience and drive significant growth.
Responsibilities
- Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience
- Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards
- Advocate your team’s technical needs and priorities within the broader engineering organization
- Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments
- Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience
- Work closely with other engineering teams to ensure seamless integration and communication across systems and services
- Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance
- Break down complex projects into clear, actionable tasks to drive successful outcomes
- Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance
- Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools
- Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts
- Create and maintain technical documentation for architecture and development processes
- Conduct code reviews and contribute to knowledge-sharing initiatives within the team
- Identify performance bottlenecks and propose enhancements to optimize system performance and reliability
- Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform
- Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers
- Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members
Skills
- 5+ years as a software engineer, shipping production code
- 3+ years of experience with backend distributed system design, development, and delivery
- 3+ years of experience with microservice architectures
- Strong full-stack proficiency in TypeScript, with a React (or similar) frontend and Node.js (or similar) backend
- Proven experience building scalable systems that other engineering teams depend on and build with
- Excellent problem-solving skills with the ability to balance curiosity and decisive action
- Strong communication and collaboration skills, this role requires deeply understanding of user (developer) needs, not just executing tickets
- Experience with agile development, CI/CD, and testing practices
- Capable of prioritizing across ambiguous, cross-team priorities without management oversight
- Experience with NextJS and NestJS specifically
- Experience building developer frameworks or tools (e.g., having contributed to a framework itself, not just built with one)
- Web performance optimization experience
- Familiarity with Kubernetes/AWS and DevOps practices (helpful, not a focus area)
Benefits
- Unlimited PTO
- Company holidays
- Quarterly mental health days
- Comprehensive health benefits including medical, dental & vision
- Parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Company Overview