Note: The job is a remote job and is open to candidates in USA. Mosaic Clinical Technologies is pioneering a new imaging paradigm with its AI-native platform, MosaicOS™, designed to enhance clinical care. The Sr. Site Reliability Engineer will lead SRE initiatives, manage production incidents, and optimize cloud-native environments to ensure system reliability and performance.
Responsibilities
- Lead Site Reliability Engineering (SRE) initiatives by defining and improving SLIs, SLOs, error budgets, and reliability standards for clinical-grade applications and platform services
- Own production incident management, including high-severity incident response, root cause analysis, blameless post-mortems, and corrective action planning
- Design and maintain observability solutions across logs, metrics, alerting, and distributed tracing using modern monitoring platforms
- Optimize Kubernetes-based containerized environments, including service mesh, ingress, autoscaling, performance tuning, and capacity planning
- Develop automation, Infrastructure as Code (IaC), runbooks-as-code, and self-healing systems to improve operational efficiency and reduce manual support effort
- Partner with engineering teams throughout the SDLC to embed reliability best practices into architecture, code reviews, CI/CD pipelines, release management, and deployment processes
- Drive disaster recovery, chaos engineering, load testing, and resiliency initiatives to improve system availability, scalability, and reduce MTTR/MTTD
- Leverage expertise in AWS, Azure, or GCP, Linux, networking, distributed systems, Kubernetes, and observability tools, while supporting compliance requirements such as HIPAA and HITRUST in a healthcare environment
- Ability to participate in an on-call rotation
Skills
- 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Production Engineering supporting high-availability production systems
- Deep expertise in Kubernetes, Linux, and cloud platforms such as AWS (EKS, IAM, VPC), Azure, or GCP
- Strong hands-on experience with Python, Go, or Bash, Infrastructure as Code (Terraform, CloudFormation), and implementing SLIs, SLOs, and reliability engineering best practices in production environments
- Expertise with observability and monitoring platforms, including Datadog, Prometheus, Grafana, CloudWatch, and distributed tracing, as well as production incident management, troubleshooting, and performance optimization at scale
- Experience supporting healthcare IT and Enterprise Imaging environments, including PACS, EMRs, VNAs, Voice Recognition systems, and healthcare interoperability standards such as DICOM and HL7
- Hands-on experience with Kubernetes service mesh and ingress technologies (Istio, Linkerd), CI/CD tools (Jenkins, ArgoCD, GitHub Actions), container security platforms (CrowdStrike, Aqua, Sysdig), and modern SDLC practices
- Strong understanding of HIPAA, HITRUST, and regulated cloud environments, with experience in networking (TCP/IP, HTTP, gRPC, DNS), databases (PostgreSQL, MySQL, Oracle), and building resilient cloud-native solutions
- Ability to participate in an on-call rotation
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred, Master's preferred
- AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or Certified Kubernetes Administrator (CKA) / Certified Kubernetes Application Developer (CKAD)
Benefits
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews
- Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
- This role is also eligible for an annual discretionary bonus.
- Health & wellness coverage options
- 401k benefits
- Family planning
- Telehealth (all benefits are subject to eligibility requirements)
Company Overview