Note: The job is a remote job and is open to candidates in USA. ServiceNow is an AI platform company helping businesses connect AI, data, and workflows to improve how they work. The Senior Services Sales Executive will sell services including Impact, implementation, and training offerings, while developing territory strategies, creating pipeline, managing forecasts, advising customers, and leading services sales opportunities through execution.
Responsibilities
- Collaborate with software sales account teams, Customer Outcomes team members, and our eco-system of delivery partners
- Develop and execute a services sales strategy in the designated territory with a target account list
- Proactively create new Services opportunities (Impact, Implementation Services, and Training) in both new and installed base customers
- Create pipeline and manage end-to-end forecasting process for Services opportunities
- Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needs
- Arrange and conduct Executive and CxO services-related discussions in alignment with the account strategy
- Lead extended team in solutioning and scoping, and proposal development
- Execute value-based selling methodology for Impact, Implementation Services, and Training opportunities
Skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Minimum 12 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent)
- New account sales focus, operating independently to identify new opportunities
- Demonstrable track record of achieving Services, Success, or Training sales targets
- Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
- Strong operational command – managing end-to-end franchise
- Travel up to 75% (depending on geography/region)
- Existing relationships in large enterprise accounts a plus
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
- Flexible or Remote work persona
Company Overview
Company H1B Sponsorship