Note: The job is a remote job and is open to candidates in USA. GlideFast Consulting is seeking a Senior Technical Consultant to develop, design, and own technical solutions on the ServiceNow platform. The role focuses on ServiceNow administration, application development, integrations, technical support, and consulting services, particularly in IT Operations Management, Service Mapping, and Discovery.
Responsibilities
- Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
- Develop custom software solutions as required through scripting and software development
- Prepare technical documentation as specified in customer contracts and as internally required
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as required
- Participate in scrum ceremonies
- Deliver measurable results within the appropriate timeline resulting in positive customer feedback
- Perform code review of peers as needed
- Work independently and actively support other Technical Consultants as mentor and team lead
- Lead sessions in implementation practices
Skills
- 3+ years as a ServiceNow developer
- Experience working as a ServiceNow Developer with Service Mapping & Discovery
- 1+ year(s) in a consulting role, delivering software implementations preferable
- 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
- Expertise with JavaScript and ServiceNow JavaScript API's
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
- Practical knowledge or experience with Operating Systems (Linux, Windows)
- Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- Experience in multiple application architectures and supporting technologies
- Experience with scripting languages such as PERL, JavaScript, Python, and Shell l
- Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
- Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
- Thorough working knowledge in IT Operations Management or IT Service Management is critical
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer preferred
Benefits
- Health, Dental, and Vision Insurance
- Flex Paid Time off
- 401k Retirement Plan
- Long and Short-Term Disability
- Life Insurance
- Referral Program
- Quarterly bonus opportunities for billable employees
- Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
- Professional Development through training and advancement opportunities
- Work from home
- Annual GlideFest Conference
- Wellness Programs
- Philanthropic Opportunities
Company Overview
Company H1B Sponsorship