Note: The job is a remote job and is open to candidates in USA. UBC is a pharmaceutical support industry leader devoted to empowering health solutions, improving patient outcomes, and advancing healthcare across the drug development and commercialization lifecycle. The Senior Project Manager, Patient Access Services, provides oversight for complex strategic projects, leads cross-functional teams, manages budgets and business plans, and drives process improvement and change initiatives related to patient access services.
Responsibilities
- Provides business direction and project management for strategic and tactical projects at site level
- Analysis of complex situations, distillation of the issues into options and driving to appropriate conclusions
- Defines project/program scope, business rules, deliverables, work plans and decisions
- Lead large cross-functional project efforts with all parts of organization
- Manages tight deadlines, scope and converging opinions to solutions in timely manner
- Ensures project delivers business operational needs and requirements
- Provide input to Contracts Management group to revise scope of work as needed for projects and budget revisions as required where appropriate, communicate delivery or completion of project deliverables to Finance to track invoicing and follow-up
- Support business development of proposals – both description of services and budget
- Participate in business development presentations
- Champion of Process Improvement Initiatives for key improvement areas, in coordination with others to avoid duplication
- Be an agent of change and implement this standard framework and be able to measure outcomes
- Assist in Change Agent Training Development or Selection, Delivery Work with Patient Services Continuous Improvement resources to develop or select a Lean Six Sigma training module to develop select resources in major functional groups as “Change Agents,” at least Green Belt level of knowledge preferred
- Mentor Change Agent – Continually meet with trained change agents to help reinforce specific concepts
- Monitor and report contract status for new business as a liaison between the Finance department and the project team
- Actively participate and lead design & strategy sessions and product/service development
- Ability to travel up to 40% to attend related meetings/conferences as needed. Actively participates in in-person and virtual meeting/events (internal and external)
Skills
- • Bachelor's degree in relevant discipline or relevant experience
- • 8 – 12 years of relevant experience, or Master's degree with 5 – 10 years relevant experience
- • Extensive project management skills using various programs to prepare and execute business plans
- • Microsoft office applications
- • Strong verbal and written communication and organizational skills
- • Must have managed all aspects of Lean Deployment, preferably a contact center
- • Ability to manage complex analysis from issue identification to proposal of potential solutions
- • Preferred Lean Certification at Expert or Master level
- • Project management experience in implementing PAS services - Reimbursement Service, Financial Assistance, PAP program set up, Adherence Programs, Copay programs, and other related services is preferred
- • At a minimum, lead and navigate Systems integration and CRM build projects to support PAS preferred
Benefits
- Remote opportunities
- Growth opportunities for promotion
- 401K with company match
- Tuition reimbursement
- Flexible work environment
- Discretionary PTO (Paid Time Off)
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- HSA/FSA
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short term disability
- Long term disability
- Life insurance
- Discount programs
Company Overview
Company H1B Sponsorship