Note: The job is a remote job and is open to candidates in USA. Impartner is a global leader in channel management that provides a Partner Relationship Management platform. The Senior Project Manager will lead enterprise customer implementations, ensuring projects meet timelines, scope, and business objectives while coordinating internal teams and advising client stakeholders. The role also involves project planning, risk mitigation, progress reporting, process optimization, and mentoring junior team members.
Responsibilities
- Lead end-to-end implementation projects for enterprise clients, ensuring alignment with business goals and timelines
- Serve as the primary point of contact for customers, managing expectations and providing regular status updates to ensure a positive experience
- Collaborate closely with internal teams—including Product, Sales, and Support—to coordinate resources and resolve challenges proactively
- Develop detailed project plans, timelines, and risk mitigation strategies to ensure successful delivery
- Identify opportunities to optimize processes and recommend best practices to clients
- Communicate complex technical concepts clearly to non-technical stakeholders, enabling informed decision-making
- Monitor project progress, track key metrics, and report on outcomes to leadership and clients
- Act as a mentor to junior project managers or team members, promoting knowledge sharing and collaboration
Skills
- Bachelor's degree in business, technology, or a related field (or equivalent professional experience)
- 7+ years of project management experience in enterprise software, technology, or SaaS implementations
- Proven experience managing multiple complex projects simultaneously, with a track record of delivering on time and within scope
- Strong understanding of software implementation lifecycles and technical integrations
- Excellent communication, interpersonal, and stakeholder management skills
- Ability to translate technical concepts for non-technical audiences
- Strong organizational skills, including proficiency with project management tools (e.g., Jira, Trello, MS Project)
- Ability to work independently in a fast-paced, remote environment
- PMP, PMI-ACP, or other project management certifications preferred
- Demonstrated experience leveraging Impartner or managing partner channels preferred
Benefits
- Remote-based position
- Opportunity to work with a top-ranked PRM platform in a rapidly growing, innovative company.
- Collaborative, high-energy environment where your contributions have real impact.
- Chance to partner with enterprise clients, helping them achieve meaningful business outcomes.
- Supportive culture that values diversity, equity, and inclusion.
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