Note: The job is a remote job and is open to candidates in USA. Applied Systems is an insurance technology company that provides cloud software and AI-powered solutions for agencies and brokers. The Senior Project Manager will lead complex, customer-facing software implementation projects, coordinating cross-functional teams, managing customer relationships and risks, and using AI-enabled tools to drive predictable, high-quality outcomes.
Responsibilities
- Lead complex software implementation projects from initiation through completion, ensuring delivery against scope, timeline, budget, quality, and customer success objectives. Projects are typically 8-18 months in duration and involve multiple stakeholders, workstreams, and dependencies
- Serve as a trusted advisor to customers, building strong relationships, driving executive-level communication, and proactively managing risks, expectations, and escalations. Establish governance frameworks, executive check-ins, and decision-making processes that drive successful outcomes
- Partner with cross-functional teams including Consulting, Data Conversion, Product, Development, Support, Sales, and Customer Success to deliver seamless implementation experiences
- Leverage AI-powered tools, data insights, and process improvements to enhance project delivery efficiency, customer outcomes, and operational effectiveness
Skills
- 5+ years of project management experience within software implementations, professional services, insurance technology, consulting, or a related customer-facing environment, including experience leading large-scale projects
- Strong communication, stakeholder management, and problem-solving skills with the ability to translate technical concepts into clear business language for customers and executives
- Comfortable navigating ambiguity and influencing decisions across cross-functional teams
- Proven ability to manage multiple priorities in a fast-paced environment while driving successful outcomes through collaboration, organization, and strategic thinking
- Acts as a trusted thought partner who takes ownership and drives results with minimal direction
- Experience with software implementations involving data migration, system integrations, or customer onboarding and activation projects
- Project Management, Agile, Scrum, PMP, or related certifications and a demonstrated commitment to continuous professional development
- Experience leveraging AI, automation, analytics, or modern project delivery tools to improve productivity, project visibility, and customer satisfaction
- Experience managing multiple concurrent customer implementations is highly preferred
Benefits
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
- Remote work from Chicago, Dallas, Atlanta, or Lincoln (Nebraska)
Company Overview
Company H1B Sponsorship