Note: The job is a remote job and is open to candidates in USA. Maximus is seeking a Senior Project Analyst - Operations to support operational, project management, and documentation activities. The role involves managing internal engagements, analyzing data and processes, coordinating cross-functional teams, preparing program documentation, and supporting project priorities and stakeholders.
Responsibilities
- Experience and ability to lead, train and mentor peers in a similar role
- Incident Management, data capture and communication
- Project Manage internal engagements and related activities
- Maintain knowledge and documentation of operational and system processes
- Perform cost/benefit analyses on potential changes to existing processes
- Participate in the administration of project and program contract activities, including preparation for internal and external meetings
- Collaborate with internal and external teams to define problems and implement solutions
- Create, review, and present program documents, business and software specifications, process flows, and test cases
- Document complex program and system needs for both technical and non-technical audiences
- Assist in the analysis of data and the specification of report packages for internal and external audiences
- Work closely with other departments to optimize operational activities
- Support leadership and product owner and stakeholders on project priorities
- Perform other duties as may be assigned by management
- Edits or proofreads material for purpose, clarity, completeness, grammar, and consistency between documents. Revises, rewrites, or reorganizes written materials to ensure conformance with customer requirements as well as corporate standards
- Ability to analyze and present technical information to a variety of audiences, including technical experts, management, and the general public
- Ensures prepared documents meet editorial and customer specifications and adhere to standards for quality, graphics, format, and style
- Provides project management support and expertise to the CCO Program, may include training and mentoring functional area leads in adherence to established best practices, methods, and standards, and use current tools and templates
- Collaborates with cross-functional teams and subject matter experts to update or create high-quality program documentation: customer deliverables, plans, presentations, standard operating procedures, metrics/measures, requirements, spreadsheets, etc
- Ability to multi-task and be flexible, work in a changing environment, and must be able to handle demands of managing concurrent projects of various size and scope and complete high-quality work
Skills
- • Experience and ability to lead, train and mentor peers in a similar role
- • Ability to analyze and present technical information to a variety of audiences, including technical experts, management, and the general public
- • Ability to multi-task and be flexible, work in a changing environment, and must be able to handle demands of managing concurrent projects of various size and scope and complete high-quality work
- • Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience
- • Excellent interpersonal skills, written\• and verbal. Handles confidential information and materials in an appropriate manner
- • Must be able to multi-task and be flexible and detail oriented while understanding the broader organizational objectives and strategies
- • Advanced degree or professional designation preferred
- • Minimum of 5+ years of technical writing experience is preferred
- • Bachelor's degree in English, Journalism, or a related field is preferred
- • Previous experience with 508 compliance is preferred
- • Experience with CCO program (Medicare and Marketplace) knowledge is preferred
- • Previous experience with Government contracts is a plus
- • Attention to detail and the ability to maintain accuracy is preferred
- • Expertise with Microsoft Office Software (Word, Excel, PowerPoint, Visio, SharePoint 2010, Smartsheet, Control Center and O365) and Adobe Professional is preferred
- • Demonstrated ability to organize, plan, coordinate, and develop business, product, or project plans/schedules is preferred
- • Experience creating and/or reviewing and editing documentation such as user guides, technical guides, templates, training materials, program plans, fact sheets, status reports (daily, weekly, monthly, quarterly), etc
Benefits
- This position is fully remote and will require a home office.
- Health insurance coverage
- Life and disability insurance
- A retirement savings plan
- Paid holidays
- Paid time off
- Short- and long-term incentives
- Program-specific awards
Company Overview
Company H1B Sponsorship