Note: The job is a remote job and is open to candidates in USA. MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes. They are seeking a Senior Program Manager to establish and lead a new Localization Shared Services program, focusing on strategy, budget, and execution of localization functions across various content types.
Responsibilities
- Establish new Localization shared services program, including strategy and planning, budget ownership, and prioritization of initiatives
- Creates framework for scalable localization processes, including vendor selection, TMS (Translation Management System) management and machine translation utilization
- Establishes meaningful metrics and mechanisms to measure program success
- Manages relationship with localization vendor(s)
- Establishes processes for monitoring linguistic quality standards
- Evaluates legacy processes for improvement opportunities, develops processes and solutions fit to purpose for different types of content (technical literature, software, marketing materials, and others)
- Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and internal clients
Skills
- Bachelor's Degree and minimum of 7 years experience managing programs in medical device or other highly regulated industry
- OR
- Advanced Degree and minimum of 5 years experience managing programs in medical device or other highly regulated industry
- Degree in linguistics or languages
- 5+ years experience supporting localization for regulated industries
- Previous experience in medical device industry
- Cross functional leadership and collaboration across highly matrixed organization
- DITA XML or XSL-FO Certification or Training
- Experience with content management systems (CMS) and localization automation tools
- Experience with software localization
- Strong background in establishing KPIs and program metrics
- PMP or equivalent project management certification
- Strong stakeholder management and communication skills
Benefits
- Eligible for a short-term incentive called the Short Term Incentive (STI)
- Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance
- Access to a Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- A dependent daycare spending account
- All regular employees enjoy incentive plans
- A 401(k) plan with company match
- Short-term disability coverage
- Paid time off and holidays
- Participation in our Employee Stock Purchase Plan
- Access to our Employee Assistance Program
- Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements
- For further details about our comprehensive benefits, we encourage you to visit the link below.
Company Overview