Note: The job is a remote job and is open to candidates in USA. A Place for Mom is the leading platform guiding families through every stage of the aging journey, simplifying the senior care search with personalized support. The Senior Outbound Sales Representative will manage a pipeline of families, execute outreach, and drive outcomes to help families make crucial decisions regarding senior care.
Responsibilities
- Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision
- Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families
- Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed
- Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation
- Build trust quickly with families, understand their needs, and guide them to the best-fit care options
- Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion
- Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts
- Consistently meet or exceed monthly sales targets and conversion expectations
- Participate in ongoing coaching, call reviews, and training to continuously improve performance
Skills
- 5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales
- Proven track record of meeting or exceeding sales targets
- Experience managing and converting warm lead pipelines
- Strong communication and active listening skills
- Ability to multitask (phone + CRM documentation simultaneously)
- Proficiency with CRM systems and Microsoft Office tools
- Ability to work remotely with a high level of focus and accountability
- Bachelor's degree
- Strongly preferred Senior Living Community Sales Experience
Benefits
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
- Fully remote role with a required dedicated home office space
- High-speed, hardwired internet connection required
- Company-provided laptop, VOIP system, CRM access, and tools
- Schedule includes some evenings, weekends, and holidays
Company Overview