Note: The job is a remote job and is open to candidates in USA. 6sense is a technology company focused on helping organizations improve growth, retention, and efficiency. The Senior Manager, R&D Operations will design, operate, and continuously improve the R&D Operating System across Product and Engineering, including governance, metrics, tooling, and organizational practices. The role will drive operational excellence, executive visibility, process adoption, and scalable execution through data, systems thinking, and continuous improvement.
Responsibilities
- Define and evolve the operating model, governance mechanisms, standards, and operating rhythms used across Product and Engineering
- Establish clear decision frameworks, accountability models, and execution standards
- Drive continuous improvement of how teams plan, collaborate, and operate
- Own the R&D measurement framework and operational health metrics
- Develop executive dashboards, scorecards, and reporting that provide visibility into organizational effectiveness, delivery health, dependency risk, operational readiness, and adoption of key practices
- Partner with Data and Systems teams to improve data quality, automation, and AI-enabled insights
- Lead initiatives that improve planning discipline, operating consistency, and execution effectiveness across Product and Engineering
- Establish mechanisms to measure compliance, adoption, and business impact of operating model changes
- Identify operational friction and implement scalable solutions that improve organizational performance
- Define governance and operating standards for R&D systems and workflows
- Evaluate opportunities to leverage AI and automation to improve productivity and visibility
- Build trusted relationships with Product and Engineering leaders
- Facilitate alignment on operating principles, governance decisions, and organizational priorities
- Surface risks proactively and drive resolution through data, influence, and structured decision making
Skills
- 8+ years in Engineering, Product and Technology Operations, or a similar function
- 3+ years leading teams or operating functions
- Proven experience designing and scaling operating models, governance frameworks, and organizational processes
- Strong analytical skills with experience building metrics, dashboards, and executive reporting
- Experience driving organizational change and process adoption across large cross-functional organizations
- Familiarity with modern Product and Engineering tooling, data platforms, AI-enabled workflows, and operational analytics
- Excellent executive communication and stakeholder management skills
Benefits
- A bonus program or commission plan may be included as part of other compensation.
- Stock options if approved by 6sense’s board.
- Generous health insurance coverage.
- Life insurance.
- Disability insurance.
- A 401K employer matching program.
- Paid holidays.
- Self-care days.
- Paid time off (PTO).
- For full-time employees: health coverage.
- For full-time employees: paid parental leave.
- For full-time employees: generous paid time-off and holidays.
- For full-time employees: quarterly self-care days off.
- For full-time employees: stock options.
- Equipment and support to work and connect with teams, at home or in one of our offices.
- Numerous learning and development initiatives.
- Access to the LinkedIn Learning platform.
- Quarterly wellness education sessions to encourage self care and personal growth.
- Wellness days.
- ERG-hosted events.
Company Overview
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