Note: The job is a remote job and is open to candidates in USA. iA is a pharmacy fulfillment company providing software-enabled automation and integrated solutions for prescription fulfillment. The Senior Manager, Infrastructure and DevOps will own infrastructure automation, CI/CD, GitHub platform operations, and the VM appliance delivery pipeline while leading a small team as a hands-on player-coach.
Responsibilities
- Automate hypervisor-level provisioning (Proxmox, VMware) via APIs and providers — VM lifecycle, templates, networking, storage — replacing console-driven setup
- Make full NEXiA environment creation self-service: engineers request an environment, a pipeline builds it, and it gets torn down when idle
- Establish base image and template management so environments start from known-good, versioned foundations
- Bring the existing snowflake environments under management incrementally — inventory what exists, codify it, retire what isn't worth keeping
- Consolidate the existing partial Terraform/Ansible into a coherent, owned codebase: module structure, state management, secrets handling, naming conventions
- Establish IaC workflow discipline — plans reviewed via pull request, applies through pipelines, no out-of-band changes to managed infrastructure
- Set the standards for what “under code” means and drive the inconsistent middle ground toward them, pragmatically — codify what matters first, not everything at once
- Own the GitHub organization as a platform: repo standards, permissions, branch protections, Actions runners, artifact and package management
- Build and maintain the CI/CD pipelines engineering depends on — treat pipeline reliability and speed as a product with engineering teams as the customers
- Provide reusable pipeline building blocks (shared workflows, actions, runner images) so product teams don't each reinvent deployment
- Design and build the image pipeline that produces the customer-deliverable NEXiA VM: automated builds, configuration injection, versioning, and validation
- Solve the lifecycle problems that come with appliance delivery: upgrades of deployed VMs, patching, compatibility with customer hypervisor environments
- Partner with the NEXiA engineering and release teams so the appliance pipeline fits how the product is actually built and released
- Hire, mentor, and lead a small infrastructure/DevOps team while remaining in the code yourself
- Set technical direction through working examples — the first Terraform modules and pipelines establish the patterns the team follows
- Prioritize ruthlessly: this scope is bigger than the team, so sequencing (what gets automated first, what stays manual for now) is a core management skill here
- Represent infrastructure reality to engineering leadership — honest capacity, honest timelines, honest risk
- Work agentically as the default mode: direct coding agents (Claude Code, Codex, opencode) to generate Terraform modules and Ansible roles, understand inherited automation, and draft migration plans — then verify everything against real infrastructure behavior before it ships
- Enforce verification discipline on the team: AI will confidently generate a plausible-looking Proxmox provider config or Ansible role that is subtly wrong; terraform plan output, idempotency checks, and disposable test environments are the ground truth, not the generated code
- Extend the agentic tooling itself where it pays off — custom skills, slash commands, agents, and hooks that encode the team's infrastructure workflows so the leverage compounds
- Evolve the team's workflow as tooling changes — throughput here depends on leverage, not headcoun
Skills
- * 8+ years of infrastructure/DevOps/platform engineering experience, with 2+ years leading engineers while remaining hands-on
- * Deep, hands-on experience with programmatic hypervisor management — Proxmox, VMware vSphere, or equivalent, driven through APIs/Terraform providers, not consoles
- * Strong Terraform proficiency: module design, state management, provider usage in real production systems
- * Strong Ansible proficiency: roles, inventory design, idempotent configuration management at fleet scale
- * GitHub platform experience: Actions pipelines, runner management, org administration
- * Experience inheriting and consolidating inconsistent automation — you've turned a pile of scripts and snowflakes into an owned system before
- * Real agentic development experience: daily-driver use of an agentic coding CLI (Claude Code, Codex, or opencode) on infrastructure work, with concrete examples and a clear verification discipline — either an experienced power user or a demonstrated rapid adopter
- * Player-coach disposition with evidence: recent commits, recent incidents worked, recent code reviewed — leadership that stayed technical
- * Demonstrated learning agility: a track record of self-driven adoption of unfamiliar technology — picked it up, shipped with it, made mistakes along the way, and can talk about those mistakes without flinching
- **Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas
- * Packer or equivalent golden-image pipeline experience (directly relevant to the VM appliance work)
- * Experience migrating VMware workloads to Proxmox or other alternatives (post-Broadcom licensing pressure)
- * Experience shipping software as a virtual appliance or supporting customer-hosted/on-prem deployments
- * Healthcare, pharmacy, or regulated-environment experience
- * Observability tooling for infrastructure (metrics, logging, alerting for the environments themselves)
- * Kubernetes or container orchestration experience (not the core of this role, but adjacent)
- * Built agentic tooling, not just used it: custom Claude Code skills/slash commands, plugins, subagent definitions, hooks, or MCP servers — especially ones that encode infrastructure or operations workflows
- * Designed multi-agent or automated agentic workflows (e.g., agents that plan/apply infrastructure changes, review Terraform plans, or run unattended remediation loops with guardrails)
- * Contributions to agentic tooling ecosystems (published plugins, MCP servers, or skills; upstream contributions to agent frameworks)
Benefits
- Generous time off policy that allows you to put your family first
- Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
- Competitive benefits, salary, and talent development opportunities
- Commitment to professional development and working for a company where your voice is heard
- This position may additionally be eligible for an annual discretionary bonus
Company Overview