Note: The job is a remote job and is open to candidates in USA. Sodexo is a global leader in food service and facilities management, seeking a Sr. Manager for Content Intelligence & Enablement. This role will lead the strategy and governance of the proposal knowledge ecosystem, enhancing proposal quality and efficiency through AI and knowledge management initiatives.
Responsibilities
- Design and manage an enterprise proposal knowledge framework that serves as the single source of truth for proposal content, messaging, and program information
- Develop AI-ready content structures, metadata standards, taxonomies, and governance processes that improve content accessibility and retrieval
- Lead the implementation and governance of AI-enabled proposal development, content generation, and knowledge management capabilities
- Partner with Sales, Marketing, Operations, and subject matter experts to capture evolving business intelligence and transform it into reusable organizational knowledge
- Establish content lifecycle management processes, including content validation, maintenance, retirement, and quality assurance
- Develop reporting and analytics to measure content utilization, proposal effectiveness, AI adoption, search performance, and overall proposal velocity
Skills
- Bachelor's degree or equivalent professional experience, with 5+ years of project management and related functional experience
- Experience in knowledge management, content strategy, proposal management, sales enablement, or a related discipline
- Strong understanding of content architecture, metadata, taxonomy development, and information management best practices
- Experience implementing, optimizing, or governing AI-enabled content systems, proposal automation platforms, or knowledge repositories
- Proven ability to lead cross-functional initiatives, influence stakeholders, and drive organizational adoption of new processes and technologies
- Exceptional organizational, communication, and project management skills, with the ability to manage multiple priorities in a fast-paced environment
- Minimum Management Experience - 3 years
- Minimum Functional Experience - 3 years
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
Company Overview
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