Note: The job is a remote job and is open to candidates in USA. Abacus Service Corporation is seeking a Senior IT Project Manager to lead an Oracle EBS upgrade in a remote, contract role based in Pittsburgh, Pennsylvania. The role is responsible for end-to-end project delivery, governance, testing, cutover, stakeholder coordination, risk management, vendor management, financial oversight, and production stabilization.
Responsibilities
- Lead the end-to-end Oracle EBS upgrade lifecycle, including planning, design, build, testing, deployment, hyper care, and project closure
- Develop and manage the integrated project plan, milestones, critical path, resources, budget, dependencies, and delivery schedule
- Establish and manage project governance, status reporting, decision-making, escalation, change control, and RAID management
- Coordinate Oracle EBS application, database, infrastructure, integration, security, customization, environment, and third-party compatibility activities
- Lead testing governance across SIT, regression, performance, security, and UAT, including defect management and business readiness
- Develop and manage cutover plans, mock cutovers, go/no-go criteria, production deployment, command-center activities, and post-go-live stabilization
- Identify and manage project risks, issues, assumptions, dependencies, and mitigation plans, escalating critical items as appropriate
- Facilitate executive steering committees, project governance meetings, and cross-functional workstream alignment while providing clear project health and milestone reporting
- Coordinate internal teams, contractors, Oracle resources, implementation partners, and third-party vendors, ensuring accountability for deliverables and commitments
- Manage project financials, forecasts, schedule performance, resource capacity, project metrics, documentation, and executive dashboards
- Perform end-to-end management of a single project or deliverable based model; by delivering the agreed scope, within the agreed timeline and cost
- Ensure the success and acceptance criteria of the project are met, enhancing customer satisfaction
- Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external)
- Maintain regular communication with customer; addressing needs through empathy with their environment
- Define activities, responsibilities, critical milestones, resources, skills needs, interfaces and budget. Optimize costs and time utilisation, minimize waste and deliver projects on time, on budget as per the contract and agreed scope, with a high quality result
- Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans
- Implement the governance model defined for similar projects
- Track and reports project KPIs and analyze project health
- Effective implementation of software delivery methodologies to improve project KPIs
- Adopt and build software engineering best practices which can be leveraged by other teams
- Conduct requirements analysis, requirements elicitation, scope control and prioritization based on customer needs and scope change management
- Drive the creation of common standards such as design documents, traceability matrix, bridge documents, analysis methodologies and solution artefacts
- Partner with the customer to define their requirements; elicit requirements from solution envisioning workshop
- Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritization
- Consolidate estimates at a solution level, evaluate risks and validate estimates from a technical standpoint, with assumptions, scope and boundaries defined
- Review and validate estimates across service lines
- Conduct resource planning (pyramid, people development) at a project level based on project requirements
- Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading
- Identify the different roles and skills for each role, considering the constraints, pre-requisites and other project specific KPIs
- Plan and manage multiple small projects/ modules as defined within UST
- Identify risks and mitigation strategies and implement the same to manage simple, small projects/ modules
- Anticipate items that cause schedule delays, schedule dependencies and manage them following the proper risk management plan
- Identify options to fast track the schedule and plans to implement the same
- Estimate the work, plan and track the activities closely and report the progress on a regular basis
- Proactively identify any dependencies that might impact the project KPIs. Obtain agreement with dependency owners and closely track them on the plan
- Identify and closely track the risks in the project and follow escalation path
- Document the risks and issues in the project, communicate them to all relevant stakeholders and closely track the impact
- Identify the internal and external stakeholders on the project
- Define the RACIA chart and communicate the roles/responsibilities to the stakeholders
- Define the communication plan and implement the same
- Support system integration testing (functional / technical)
- Review/mentor team during test execution
- Support defining the test strategy and scenarios
- Understand the business impact of defects
- Prioritize the defects based on their criticality and severity
- Participate in defect triage meetings
- Identify and analyse root cause of defects
- Interpret the results
- Define/adopt the right tooling strategy for the project
- Independently guide the team to develop efficient and high-quality work products
- Meet project goals, ensure process compliance and mentor the team
- Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes
- Understand how the proposed solution meets client requirements
- Understand customer's technology landscape
- Map business requirements to technology requirements
- Set expectations with the customer
- Leverage that knowledge in day-to-day work or in upgrading skills of the team
- Work under the guidance of the account manager to drive the account management KPIs relevant for the project
- Collaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas, automation, etc
- Present the proposed solution to customer highlighting the solution benefits
- Understand the end in mind and the relevance of win themes
- Carve out simple solution / POC to build confident in the solution
- Review other project artefacts and assess the health of the same
- Actively participate in forums like PM forums and share best practices and learnings from own projects
- Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality
- Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan
- Nurture the innovation potential within the team
- Provide feedback and eEnable the team to perform independently and grow
- Identify project risks and define action plans to manage
- Define a project plan by breaking it down into individual project tasks
- Communicate project progress to all relevant parties reporting on topics such as, schedule achievements, quality control, risk avoidance and changes to project specifications
- Delegate tasks and manage team member contributions appropriately
- Assess the project heath using quantitative measures and change the course of action as needed
Skills
- 10+ years of IT project or program management experience, including large enterprise application implementations, upgrades, or transformations
- Hands-on project management experience leading at least two full-lifecycle Oracle EBS upgrade or major Oracle EBS transformation
- Demonstrated experience leading application or ERP upgrades in mid- to high-complexity enterprise environments, including multiple workstreams, integrations, business functions, and technical dependencies
- Strong understanding of Oracle EBS architecture, modules, integrations, customizations, environments, and upgrade dependencies
- Experience managing upgrade activities including impact assessments, customization remediation, integration and regression testing, UAT, performance testing, cutover, deployment, and hypercare
- Demonstrated experience managing large cross-functional teams and complex, multi-workstream enterprise projects
- Strong experience with integrated project plans, RAID logs, dependency management, change control, cutover planning, and executive reporting
- Experience managing implementation partners, consulting organizations, and third-party vendors
- Strong executive communication, stakeholder management, facilitation, risk management, and problem-solving skills
- Working knowledge of SDLC, release management, testing methodologies, and IT change-control processes
- Experience with project management tools such as Microsoft Project, Smartsheet, Jira, Confluence, ServiceNow, or equivalent
- Bachelor's degree in information technology, Computer Science, Business, Engineering, a related discipline, or equivalent professional experience
- Experience managing Oracle EBS Release 12.2.x upgrades
- Familiarity with Oracle EBS functional areas, integrations, customizations, and supporting Oracle technologies
- Experience working in regulated environments and with global or multi-business-unit deployments
- PMP, PgMP, PMI-ACP, SAFe, Scrum, or similar project/program management certification
- Experience with Past client exp is is a plus
Benefits
- Remote work arrangement (USA—working from home)
Company Overview
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