Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company serving millions of learners, providing affordable, quality digital products and services. The Senior Inside Sales Consultant supports an established group of customers, collaborating with schools to expand digital learning solutions and deepen customer relationships.
Responsibilities
- Owning print renewals and identifying top print opportunities each quarter for digital conversion
- Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities
- Conducting sales demos using our digital content platforms like CIMA and ExamReady
- Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings
- Handing off converted digital accounts to the Customer Success Manager
- Achieving and exceeding sales targets through effective prospecting, account management, and flawless execution of sales strategies
- Collaborating with the marketing and product teams to ensure world-class customer experiences
- Staying updated on industry trends and competitive landscape to determine innovative sales approaches
Skills
- 3–5 years of experience in customer success, account management, or educational technology implementation
- Proven track record to lead onboarding and training programs for institutional clients
- Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption
- Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies
- Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms
- Experience balancing multiple accounts simultaneously and driving expansion opportunities within existing portfolios
- Prior experience partnering with K-12 school districts or equivalent experience is a plus
Benefits
- Eligible to participate in the company’s variable Sales incentive compensation program.
- Target Variable Compensation: 24,000.00 USD Annual: Individual Target
Company Overview
Company H1B Sponsorship