Note: The job is a remote job and is open to candidates in USA. Veradigm is a healthcare technology company that empowers healthcare providers with advanced insights and data-driven solutions. The Sr Implementation Consultant will provide software implementation and workflow consulting services to clients, leading implementation workstreams and ensuring successful go-lives across multiple Veradigm products.
Responsibilities
- Applies detailed knowledge of Veradigm products and solutions — specifically FMH, VEHR, and VPM — to implement software at client sites across multiple domains and specialty areas
- Independently performs all project workplan tasks for assigned role(s), in accordance with contracted project scope, across cross-product implementations
- Performs system configuration tasks and provides configuration consultation to clients for FMH, VEHR, and VPM environments
- Provides workflow consultation and guidance in line with Veradigm methodology, tailored to each product's clinical and operational context
- Identifies, resolves, and/or appropriately escalates system and workflow issues that arise throughout implementation, exercising independent judgment across product lines
- Provides onsite go-live and activation support, including hypercare coverage
- Meets or exceeds utilization targets set by the organization
- Sets and manages client expectations throughout the project life cycle, including at large-scale, multi-location go-lives
- Facilitates discovery conversations that help clients define needs specific to their product mix (FMH, VEHR, VPM)
- Builds trust with clients through effective communication on issues, concerns, and recommendations tied to key client objectives
Skills
- Bachelor's Degree or equivalent Technical/Business experience
- Advanced knowledge of: Veradigm solutions (FMH, VEHR, VPM)
- Advanced knowledge of: Healthcare industry
- Advanced knowledge of: Implementation methodology
- Developing knowledge of: Cross-product interdependencies between FMH, VEHR, and VPM
- Developing knowledge of: Additional domains and functional areas as assigned
- 4–7 years relevant work experience
- Prior hands-on implementation experience in at least one of FMH, VEHR, or VPM strongly preferred, with willingness to cross-train across all three
Benefits
- Holidays
- Vacation
- Medical insurance
- Dental insurance
- Vision insurance
- Company paid life insurance
- Retirement savings
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