Note: The job is a remote job and is open to candidates in USA. Wpromote is a leading digital agency committed to creating a better work environment. They are seeking a Senior Digital Project Manager who will oversee multiple programs, ensuring exceptional client service and operational efficiency while managing digital initiatives from inception to completion.
Responsibilities
- An internal and external point-of-contact for program operations
- Responsible for the operational efficiency of your program
- Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps
- Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership
- Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program's success
- Focused on the details of tasks, deadlines & accuracy of deliverables
- Developing and maintaining detailed program documentation such as timelines and project trackers
- Creating workflows, training teams, and managing project tasks & deliverables using various project management software
- Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes
- A generator and owner of key PMO department initiatives
- The co-owner and partner with client service counterparts for account success
- Mentoring junior-level project managers, as appropriate
- The owner of continuous process improvement for your program(s)
Skills
- 5+ years of project management experience in an interactive agency, managing large-scale, multi-faceted digital programs
- Bachelor's degree or equivalent experience
- Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
- Ability to autonomously lead project management for any program type
- Skills required to oversee, train, and mentor jr. level project managers, if applicable
- Advanced abilities in using Asana or similar task management software
- Experience working autonomously and being part of a team
- Proficiency in documenting, tracking, and following up on many simultaneous tasks
- Experience authoring essential project documentation such as project management plans, change, issue and risk logs, and status reports
- Strong understanding of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management
- Ability to develop rapport with, and successfully communicate and collaborate with senior-level clients and team members
- Ability to pinpoint program pain-points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)
- Strong risk management skills & ability to minimize the impact on program success
- Ability to identify the need for, and implementation of complex, cross-channel workflows
- Strong change management skills (preparing and supporting teams, establishing the steps necessary for change, and monitoring post-change activities)
- Experience working with third-party vendors and partner agencies
- Strong skills in leadership, problem-solving, negotiating, influencing, prioritization, decision-making, and conflict resolution
Benefits
- Remote-first culture
- Unlimited PTO
- Extended Holiday break (Winter)
- Flexible schedules
- Work from anywhere options
- 100% paid parental leave
- 401(k) matching
- Medical, Dental, Vision, Life, Pet Insurance
- Sponsored life insurance
- Short Term Disability insurance and additional voluntary insurance
- Annual Class Pass credits and more!
- Position may be performed remotely in most states within the US, with some exclusions
- Office hubs in Los Angeles, Chicago, and New York; learning and development opportunities, fun events, space to work, and collaborate in person!
- Wpromote covers the training fees for PMP Certification
Company Overview