Note: The job is a remote job and is open to candidates in USA. mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC, and plumbing industries. The Senior ERP Business Systems Analyst will own and support Eclipse ERP business processes, pricing, product management, and operational workflows while optimizing processes, implementing enhancements, and supporting integrations and business initiatives.
Responsibilities
- Configure and support pricing, products, inventory, customer, and sales functionality
- Manage ERP configuration changes and enhancement requests
- Gather and document business requirements
- Perform process mapping and gap analysis
- Recommend system improvements that increase efficiency and effectiveness
- Maintain pricing structures, sell groups, product hierarchies, and pricing matrices
- Analyze pricing impacts and recommend corrective actions
- Support pricing implementations and business initiatives
- Participate in ERP implementations, upgrades, acquisitions, and business transformation projects
- Coordinate testing activities and implementation plans
- Support training and adoption of new processes
- Assist business units with warehouse process improvements and technology adoption
- Perform ERP testing and change management: Supporting train/ test-to-production migration activities; conduct risk assessments before configuration changes, lead user acceptance and regression testing efforts
- Develop documentation, knowledge articles, and support procedures
- Occasional travel for business or training needs
- Other duties as assigned
Skills
- Bachelor's degree in Business Information Systems, Information Technology, Supply Chain, Operations Management, Finance, Accounting, or related discipline
- 5 or more years supporting ERP business applications
- 3 or more years working with pricing, product, inventory, sales, purchasing, or distribution processes
- Strong business analysis and process-improvement skills
- Knowledge of MS Office applications as needed to satisfactorily perform work assignments – Word, Excel, PowerPoint, Outlook, SharePoint as well as can learn company enterprise systems as needed
- Prolonged periods of sitting, with occasional standing and walking
- Frequent use of hands and arms for computer and office-related tasks
- Regular use of standard office equipment, including computers and phones
- Ongoing verbal communication with customers and internal teams
- Experience in Eclipse ERP environments preferred
- Experience in wholesale distribution or HVAC distribution preferred
Benefits
- Comprehensive health benefits, 100% paid by the company – extended health coverage, dental, vision, and prescription drugs, effective your first day
- Life insurance, plus short- and long-term disability coverage
- Paid time off – vacation, holidays, and personal days
- Employee Assistance Program (EAP)
- Employee discounts
Company Overview