Note: The job is a remote job and is open to candidates in USA. Rush University Medical Center is hiring a Senior Epic Application Analyst to support its Charge Integrity team. The role designs, configures, implements, and optimizes Epic applications for accurate charge capture and hospital billing, while partnering with revenue cycle stakeholders and technical teams on workflows, projects, testing, and support.
Responsibilities
- Leads and monitors midsize to large scale projects within multiple functional departments
- Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications
- Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications
- Works within cross-functional team and with end-users to achieve application integration to meet clinical needs
- Performs builds, upgrades, and system enhancements as needed
- Supports applications throughout all phases of implementation
- Delivers post-implementation training, support, troubleshooting, and maintenance
- Configures vendor applications and products
- Maintains system documentation and develops system specifications and procedures
- Defines and documents user requirements
- Applies project planning and project management methodologies
- Coordinates and leads short duration projects; monitoring project process, progress and results
- Develops test plans, prepares test data and performs system testing
- Provides on-site user support during implementations
- Takes on-call for system application support at scheduled times
- Audits data entered by end users
- Troubleshoots and tracks issues and problems
- Applies systems development methodology to solve problems
- Handles multiple assignments simultaneously
- Other duties as assigned
Skills
- A bachelor's degree and at least five years of Epic application experience, along with applicable Epic certification(s)
- An associate degree combined with at least seven years of Epic application experience may be accepted in lieu of a bachelor's degree
- We're looking for a detail-oriented problem solver with strong communication, organizational, and project leadership skills
- Bachelor's degree
- 5 years of Epic application experience
- An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor's
- Epic certification(s)
- Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products
- Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines
- Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
- Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions
- Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization
- Detail oriented, strong analytical, organizational, and problem solving skills
- Excellent oral and written communication skills with technical and clinical audiences
- Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems
- Candidates with Epic Hospital Billing (HB) or Charge Router certification are particularly encouraged to apply
- Experience working in a hospital or healthcare organization is preferred
- Currently Certified in Epic Hospital Billing (HB) and/or Charge Router
- Experience working in a hospital or other health care organization
Benefits
- Remote work
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