Note: The job is a remote job and is open to candidates in USA. Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. The Sr. Director, Sales of Home Medical Equipment (HME) Sales is responsible for leading and scaling the company’s HME-focused SaaS revenue engine, driving lead generation, new customer acquisition, and retention across HME providers.
Responsibilities
- Own and execute the HME sales strategy aligned to company revenue and growth objectives
- Lead, coach, and develop sales professionals (new business, account management, or hybrid, as applicable)
- Establish clear performance expectations, KPIs, and accountability across the team
- Drive a high-performance, customer-centric sales culture
- Achieve and exceed bookings, ARR, and retention targets within the HME segment
- Oversee pipeline generation, forecasting accuracy, and deal execution
- Actively participate in strategic and enterprise-level deals
- Build trusted executive relationships with HME owners, operators, and clinical leaders
- Gather market and customer insights to inform product roadmap and go-to-market strategy
- Partner with Marketing on demand generation, messaging, and vertical-specific campaigns
- Work closely with Customer Success to ensure smooth handoffs, adoption, renewals, and upsell
- Coordinate with Strategic Partnerships (e.g., manufacturers, integrated platforms) to drive joint opportunities
- Implement and optimize sales processes, playbooks, and CRM discipline
Skills
- 5-10+ years of progressive sales leadership experience, preferably in SaaS
- Direct experience selling to Home Medical Equipment (HME), DME, or closely related healthcare providers
- Proven track record of leading and scaling sales teams with consistent quota attainment
- Strong understanding of SaaS metrics (ARR, CAC, churn, expansion)
- Experience managing complex, consultative sales cycles
- Experience selling workflow, revenue cycle, or operational software in healthcare
- Familiarity with HME regulatory and reimbursement environments
- Experience partnering with channel or technology integration partners
- Background working with mid-market and enterprise healthcare customers
Benefits
- Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
- Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
- 401(k) Retirement Plan
- Equity Incentive Plan
- Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
- Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
- Flexible Vacation Policy
- Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
- Home Office and Wellness Stipend
- Monthly Internet Stipend
- Annual Learning and Development Stipend
Company Overview