Note: The job is a remote job and is open to candidates in USA. Aflac is a company offering benefits solutions and is seeking a Senior Content Designer to lead the design and development of instructional and training content. The role involves stakeholder engagement, project management, continuous improvement of learning materials, and strategic communication with leadership to enhance learning outcomes and sales leadership development.
Responsibilities
- Leads engagement with field stakeholders (e.g., focus groups, working sessions) to gather insights, ensure alignment with business objectives, and inform the development of targeted learning solutions; ensures effective delivery of curriculum across multiple channels and modalities
- Leads the design and continuous improvement of training content, including digital and instructor led materials; evaluates program effectiveness and delivers strategic recommendations to enhance learning outcomes and sales leadership development
- Oversees the integration and deployment of training initiatives across regions; communicates program strategy, progress, and outcomes to senior leadership and cross-functional stakeholders
- Manages and drives the execution of projects of moderate complexity, applying project management best practices to deliver outcomes on time and within scope while forecasting near- and long-term deliverables
- Maintains deep knowledge of emerging trends, technologies, and methodologies in learning and development, applying insights to continuously improve instructional strategies
- Identifies resource needs and ensures appropriate expertise is leveraged to deliver project objectives; establishes and maintains effective controls throughout the project lifecycle
- Provides guidance and expertise to stakeholders and peers on learning strategies, content development, and digital learning solutions
- Actively builds strong relationships among teams/team members to ensure cooperation on project objectives
- Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved
- Analyzes performance results, identifies variances, and provides data-driven recommendations to improve outcomes; applies insights from internal metrics and external trends to inform business decisions
- Partners with finance and stakeholders to develop and manage training budgets, ensuring efficient allocation and oversight of project-related expenditures
- Supports onboarding and development of team members, providing mentorship and sharing best practices to strengthen team capabilities
- Performs other duties as assigned
Skills
- Excellent knowledge of writing principles, English grammar, and spelling to create, edit, and/or proofread professional-quality publications that effectively communicate with the chosen audience
- Strong knowledge in the design and development of instructional materials, incorporating adult learning principles
- Experience conducting needs analysis, writing instructional objectives, creating blended learning solutions, incorporating learning object methodology, and integrating measurement standards
- Excellent oral, written, and interpersonal communications skills to effectively interact with internal customers by facilitating meetings and providing relevant feedback and input to topic or concern being discussed/reviewed
- Strong proven project management skills and ability to meet project quality expectations within schedule and budget
- Strong service focus in anticipating client needs where possible, managing complex client relationships, promoting a high-impact service culture by consulting and involving all key stakeholders
- HTML 5, SCORM 1.2 and 2004, JavaScript
- Video and Photo Creating/Editing Experience required. (ie. Adobe Photoshop, Snagit, Adobe Premier, Adobe Audition, Audacity, Adobe Creative Cloud, Motion Array, Audacity, Vimeo)
- Print and support material experience required. (i.e. InDesign, Publisher, Microsoft Office, Getty Images)
- ELearning authoring experience required. (i.e. Lectora, Captivate, Articulate 360, SCORM 1.2 and 2004)
- LMS and LXP experience
- Microsoft Excel and PowerPoint: Advanced skillset
- Microsoft Word: Advanced skillset
- Bachelor's degree in instructional design, instructional technology, education, distance learning, or a related field
- 7+ years of relevant professional experience in instructional design and analysis
- Training design- creating, customizing and working from open space related to finding the right solution to engage and improve business performance
- Media development, publishing and content management; conducting classroom learning sessions, seminars and workshops
- Working knowledge of media file formats, standards, and best practices for web presentation
Benefits
- Medical, dental, and vision coverage
- Prescription drug coverage
- Health care flexible spending
- Dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- Annual bonuses
- Opportunity to purchase company stock
- 11 paid holidays
- Up to 20 days PTO to be used for any reason
- State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
- Adoption and parental leave
Company Overview