Note: The job is a remote job and is open to candidates in USA. Egnyte is hiring a Senior Consultant in its Professional Services AI Services practice. The role builds custom AI solutions, agents, and workflows integrated with customer data and systems, and advises customers on solution architecture and AI use cases. It also supports customer engagements and collaborates with internal teams to deliver value and develop reusable practices.
Responsibilities
- Work with Egnyte’s customers to build custom solutions and workflows leveraging AI agents and Egnyte’s rich AI platform capabilities, as well as MCP integrations. In addition, guide customers with custom prompts designed to maximize business value. Deliver solutions on-time, and with high quality
- Engage directly with customers during pre-sales architecture reviews and throughout the engagement lifecycle to understand requirements and shape solution designs that meet their use cases and deliver true business value
- Stay current with the rapidly evolving AI landscape that includes foundation models, agentic frameworks, and emerging MCP standards. Translate that knowledge into actionable guidance and solutions for customers
- Collaborate with Egnyte Sales, Product, and Customer Success teams to identify expansion opportunities, provide technical expertise, and ensure customer value realization
- Establish and document best practices, delivery frameworks, and reusable solution patterns for the AI Technical practice
- Assess and advise customers on architecture patterns that best complement Egnyte’s platform
Skills
- 7+ years of overall experience, with at least 3 years in a customer-facing Technology Consulting or Professional Services role
- 3+ years of hands-on experience with state-of-the-art AI technologies, including large language models, agentic AI frameworks, and prompt engineering methodologies
- Demonstrated experience with MCP (Model Context Protocol) integrations and agentic AI architectures; ability to advise customers and build working solutions in this space
- Experience with Cloud platforms (AWS, Azure, or Google Cloud) and modern SaaS integration patterns
- Strong understanding of data privacy, security, and governance considerations as they apply to AI and custom development solutions in enterprise environments
- Demonstrated experience engaging large enterprise customers as well as mid-market and SMB accounts
- Excellent communicator with the ability to translate complex technical concepts for business stakeholders and to build trust with senior customer decision-makers
- Record of consistently meeting delivery objectives and expanding customer relationships at high-growth technology companies
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- Cloud certifications are a plus
- Industry experience in AEC, Life Sciences/Biotech, or FinTech is a plus
Benefits
- Company equity depending on role and level
- Flexible hours
- Generous time off (RTO, Responsible Time Off)
- Paid holidays and sick time
- 401(k) with company match
- Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
- Up to 12wks of paid Parental and 10wks Adoption Leave
- Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Spring Health for Guardian, as well access to our Employee Assistance Program (EAP)
- Discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
- HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
- One Medical virtual care, providing you with healthcare access across the country
- US remote work arrangement
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