Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating more connected, convenient, and compassionate health experiences. The company is seeking a Full Stack Software Development Engineer to design, develop, and support scalable applications, APIs, automation solutions, dashboards, and cloud-native systems for Contact Center & Telephony Services. The role involves collaborating with cross-functional stakeholders and promoting engineering excellence through testing, CI/CD, monitoring, and continuous improvement.
Responsibilities
- Design, develop, test, and maintain scalable full stack applications, APIs, and automation solutions that enhance operational efficiency, improve user experiences, and support critical Contact Center & Telephony Services business functions
- Build cloud-native solutions using modern technologies and engineering practices, leveraging Python, Azure services, system integrations, and event-driven architectures to streamline workflows and reduce manual effort
- Develop and support intuitive dashboards, reporting solutions, and data-driven applications that provide actionable insights into operational performance, service delivery, and business outcomes
- Collaborate with product, engineering, operations, and business stakeholders to translate requirements into secure, reliable, and maintainable software solutions while contributing to architecture, design, and technology decisions
- Champion engineering excellence through code reviews, automated testing, CI/CD pipelines, monitoring, troubleshooting, and continuous improvement initiatives that ensure application quality, scalability, and reliability
Skills
- * 3+ years of professional software engineering experience designing, developing, and supporting full stack applications, APIs, or enterprise software solutions
- * 3+ years of hands-on development experience with Python, including application development, automation, system integrations, and API-based solutions
- * 2+ years building and deploying cloud-native solutions using Microsoft Azure, including serverless technologies, event-driven architectures, and related cloud services
- * 2+ years creating reporting, analytics, and data visualization solutions using Power BI or comparable business intelligence platforms
- * 1+ year applying modern software engineering practices, including Git, CI/CD pipelines, automated testing, Agile delivery, and DevOps methodologies
- Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)
- * Experience supporting or integrating with Contact Center and Telephony platforms such as Five9, Cisco, Avaya, Oracle, Genesys, or Microsoft Teams
- * Familiarity with workflow automation, user provisioning, access management, and operational support processes, including orchestration of business and technical workflows
- * Knowledge of observability and monitoring practices, including logging, performance monitoring, alerting, and operational reporting in cloud environments
- * Exposure to infrastructure and automation tools such as Terraform, Ansible, Azure DevOps, or similar technologies that enable scalable platform management
- * Experience working in large-scale enterprise environments, collaborating across multiple teams to deliver solutions that balance business needs, operational support, security, and reliability
Benefits
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview
Company H1B Sponsorship