Note: The job is a remote job and is open to candidates in USA. TypTap Insurance Company is seeking a Senior Business Systems Analyst to support product solutions and business process initiatives. The role leads discovery, requirements definition, solution design, testing, implementation, stakeholder collaboration, and post-release support for complex software projects.
Responsibilities
- Work with Director of Product Solutions to align product strategy with corporate strategy
- Lead the design and implementation of complex software projects and enhancements
- Work closely with the key stakeholders and software developers to define and implement the software project
- Be passionate about the user experience
- Gather requirements and evaluate alternatives
- Create detailed requirement specifications/use cases for the development team
- Create and maintain comprehensive documentation for systems and processes
- Facilitate and assist in User Acceptance Testing
- Lead meetings, document notes, and ensure follow up of action items
- Work closely with the Director of Product Solutions to prioritize development efforts based on business needs
- Work with development and QA teams to meet project schedules
- Follow up, investigate, troubleshoot and resolve production support incidents
- Perform functionality demos to customers
Skills
- Strong critical thinking, analytical, and problem-solving skills
- Clear, concise oral and written communication skills, including an ability to effectively communicate with both business and technical teams
- Demonstrated ability to independently lead software initiatives from discovery and requirements gathering through implementation and post-production support
- Ability to develop a deep understanding of assigned products, business processes, system capabilities, and related documentation, including product manuals
- Self-driven, and able to work independently, including ability to deliver on projects with incomplete data
- Ability to work in a fast-paced, ambiguous and rapidly changing environment
- Adept at multitasking and handling multiple projects simultaneously under strict deadlines
- Property & Casualty Insurance experience
- Experience writing SQL Server queries required
- Experience with User Acceptance Testing (UAT) methodologies and documentation
- Familiar with Agile software development
- Jira and Confluence (or equivalent software) experience
- Associate degree or equivalent education required
- 2+ years**'** experience in the Property & Casualty field required
- Independent project leadership experience preferred
- Mongo queries preferred
- Bachelor degree preferred
- 7+ years' Business Systems Analyst experience preferred
Benefits
- 100% employer-paid health, dental, vision, life, and disability insurance for employees
- A flexible paid time off plan
- A 401(k) match
- Bonus potential
- Remote work, with required attendance at a central office location for one week every quarter for collaboration, team building, and educational exercises
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