Note: The job is a remote job and is open to candidates in USA. Prudent Technologies and Consulting, Inc. is seeking a Senior Business Analyst to join its expanding Portals Product Management team. The role is responsible for managing customer portals and requires strong business analysis, CRM, ServiceNow, communication, facilitation, and relationship-management skills.
Responsibilities
- Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals
Skills
- Bachelor's degree in Business Management, IT or related field
- Minimum 7+ years of business analysis experience
- Experience with Salesforce or similar CRM systems
- Experience with ServiceNow
- Expertise with Microsoft Office tools such as Visio, PPT, Word, etc
- Ability to work independently with little supervision
- Strong team player able to develop strategies and action plans and share results
- Ability to foster strong partner and customer relationships
- Strong presentation and facilitation skills; excellent verbal and written communication skills
- Demonstrated ability to build and maintain effective working relationships at all levels of the organization
- Must be able to negotiate and/or influence others to gain support for the company's needs as they change
- Previous experience in Data Center industry is preferred but not required
- Working knowledge of customer portals/customer-facing web applications - is a plus
Benefits
- 100% remote work arrangement
- 12-month contract, with likely extension
Company Overview
Company H1B Sponsorship