Note: The job is a remote job and is open to candidates in USA. TopDog Law is a rapidly growing personal injury firm focused on enhancing client experiences through exceptional legal talent and marketing. The Sr. Analyst, Law Firm Analytics will work with operational leaders to analyze complex data, identify performance trends, and provide strategic recommendations to improve operational efficiency throughout the case lifecycle.
Responsibilities
- Write and optimize advanced SQL queries and Python/R scripts to support analysis, reporting automation, and operational decision-making
- Leverage modern analytics tools, data visualization platforms, and automation capabilities to improve scalability and insight generation
- Apply structured problem-solving and analytical rigor to complex or ambiguous operational challenges
- Stay informed on emerging analytics and AI capabilities that can enhance business intelligence practices
- Build executive-level dashboards that provide clarity to operational leaders and enable data-informed decision-making
- Serve as analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution
- Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards
- Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle
- Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas
- Translate operational data into clear, actionable recommendations for Law Firm leadership
- Support forecasting and capacity modeling tied to case volume growth and expansion initiatives
- Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks
Skills
- 5+ years of experience in business analytics, strategy, data operations, or systems analysis (legal, healthcare, professional services, or high-volume operational environments preferred)
- Advanced SQL skills with experience working on large datasets
- Proficiency in Python or R to support advanced analytics, data transformation, and scalable reporting solutions
- Strong analytical, problem-solving, and process improvement mindset
- Ability to manage and execute multiple priorities
- Exceptional communication skills with the ability to translate data into business insights for both technical and non-technical audiences
- High attention to detail and commitment to data integrity
- Thrives in a fast-paced, performance-driven, high-growth environment
- High intellectual curiosity, critical thinking ability, and ownership mindset
- Strong communication skills—written and verbal
- Ability to think critically, prioritize effectively, and execute with speed
- Comfort with ambiguity and evolving systems
- Experience in legal, professional services, or client-centric organizations
Benefits
- Eligible for performance-based bonus
- Benefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave.
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