Note: The job is a remote job and is open to candidates in USA. CrowdStrike is hiring a Senior Analyst for its Falcon Complete team to protect customer organizations from advanced cyber threats. The role leads complex incident investigations and response, provides expert customer guidance, and strengthens team capabilities through mentoring, process improvement, automation, and thought leadership.
Responsibilities
- Lead complex investigations across endpoint, identity, email, network, and cloud environments, serving as technical lead for high-severity and multi-customer incidents
- Conduct advanced analysis of EDR telemetry, forensic artifacts, and network data to determine root cause, attacker TTPs, and full scope of compromise
- Investigate sophisticated Microsoft 365 attacks including business email compromise (BEC) and adversary-in-the-middle (AITM), and provide expert-level guidance to customers
- Perform advanced review of static and dynamic malware analysis to understand threat behavior, identify indicators of compromise, and inform detection and remediation strategies
- Develop and lead strategic and surgical remediation plans for compromised environments, including coordination of third-party platform containment actions across customer infrastructure
- Actively mentor and develop Analyst team members, contributing to training materials, knowledge base content, and team capability development
- Identify and drive process improvements, contribute to SOP development, and build automation to enhance detection and response capabilities
- Represent CrowdStrike through thought leadership activities including blog posts, CrowdCasts, and external speaking engagements
- Deliver expert-level customer communications, managing technical escalations and serving as a trusted advisor during critical incidents
Skills
- Do you have a passion for hunting down advanced threats and leading complex incident response investigations from start to finish?
- Are you self-motivated and ready to take ownership of the most challenging cases your team faces?
- Do you have an extensive Incident Response or Information Security background and the desire to put it to work at scale?
- Do you excel at communicating clearly and professionally with customers, including in high-pressure escalation scenarios?
- Do you love developing others and leaving your team measurably stronger than you found it?
- Do you have a desire to contribute to the security community through thought leadership, mentoring, and industry engagement?
- Are you excited about the evolving role of AI in security operations, including AI models, prompt engineering, and agentic SOC workflows?
- Successful candidates will have extensive experience in one or more of the following areas:
- Expert-level experience leading and managing complex incident response investigations, including the ability to take ownership of high-severity, multi-host, and multi-customer incidents from triage through remediation
- Proven experience investigating host/user compromises, organized crime groups, and sophisticated nation-state adversaries
- Deep expertise in attack vectors, threat actor tactics, techniques, and procedures (TTPs), with advanced proficiency applying and extending MITRE ATT&CK to drive detection improvements and investigation strategies
- Advanced experience conducting forensic analysis across host, memory, and network artifacts using a broad toolkit to determine full scope and root cause of compromise
- Advanced ability to perform static and dynamic malware analysis, including reverse engineering concepts and behavioral analysis
- Expert-level knowledge of Windows, Mac, and/or Linux operating systems, with particular depth in at least one of these areas
- Advanced experience administering and securing enterprise network environments, with strong knowledge of IT architecture, authentication systems, and common attack paths across infrastructure
- Expert-level knowledge of network protocols and traffic analysis, with the ability to identify attack patterns, lateral movement, and exfiltration in network data
- Deep expertise with identity and access management platforms such as Okta, Microsoft Entra ID, and Active Directory, including advanced knowledge of identity-based attack techniques and credential abuse patterns
- Advanced experience investigating and remediating Microsoft 365 security incidents, including sophisticated business email compromise (BEC) and adversary-in-the-middle (AITM) attack chains
- Advanced proficiency querying and correlating log sources across cloud platforms, network devices, identity providers, and email platforms within a SIEM environment to build detection logic and drive complex investigations
- Proven expertise developing and executing strategic and surgical remediation plans for compromised environments, including complex multi-host and multi-platform scenarios with third-party containment coordination
- Expert-level understanding of secure network architecture with advanced hands-on experience navigating and troubleshooting enterprise network environments to support complex incident investigations
- Experience developing scripts and automation using Python, PowerShell, or Bash to build investigative tooling, automate remediation workflows, and expand detection and response capabilities
- Experience working across various AI models, platforms, and tooling including MCP servers and agentic frameworks. Applies AI broadly across security operations — from investigation acceleration and workflow automation to internal capability development, prompt engineering, and driving AI adoption and maturity across the team
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Capable of leading complex technical investigations independently and serving as a subject matter expert
- Actively mentors peers and junior team members, with a demonstrated commitment to team development
- Contributing thought leader within the incident response industry
- Project management skills with the ability to drive process improvement initiatives to completion
- Ability to foster a positive work environment and attitude
- BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field
- Applicants without a degree but with relevant work experience and/or training will be considered
Benefits
- Equity awards
- Bonuses
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Remote work
- Health insurance
- 401k
- Paid time off
Company Overview
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