[Remote] Sr AI Full Stack Engineer

Note: The job is a remote job and is open to candidates in USA. R Systems is hiring a Senior AI Full Stack Engineer to support and evolve a commercial AI chatbot platform for a US pharmaceutical client. The role combines production support, feature engineering, and Azure platform operations, with end-to-end delivery in the client’s Azure DevOps environment.

Responsibilities

• Maintain and extend the FastAPI backend and React/TypeScript frontend
• Develop and support multi-agent workflows: intent routing, product Q&A;, field scheduling, and analytics
• Maintain compliance controls, policy enforcement, and audit logging
• Support integrations with Microsoft Graph/Outlook, Veeva/Salesforce (OBO flows), and Microsoft Fabric
• Manage the Markdown-based knowledge retrieval pipeline
• Investigate and resolve production incidents from Sev 1 through Sev 4 within agreed SLAs
• Deliver features from requirement through peer-reviewed PR, test, and release
• Operate Azure Container Apps across Dev, QA, and Production: deployments, revision management, rollback
• Maintain Azure DevOps YAML pipelines and Bicep infrastructure definitions
• Manage Key Vault, Managed Identity, and secrets governance
• Configure and maintain Application Insights, Log Analytics, and Azure Monitor alerting

Skills

• 8+ years in software engineering with Python and TypeScript/React as primary skills
• Production experience building or operating agentic or LLM-based systems
• Working knowledge of Azure Container Apps, Key Vault, Managed Identity, and Azure DevOps pipelines
• Familiarity with Microsoft Entra ID and MSAL authentication flows
• Comfortable operating in a regulated environment with change governance and PR-gated deployments
• Azure certification: Developer Associate, Solutions Architect Expert, or DevOps Engineer Expert
• Experience with Anthropic Claude API or comparable LLM APIs
• Familiarity with Veeva CRM, Salesforce Apex, or Microsoft Graph integrations
• Prior work in pharma, life sciences, or commercial operations platform

Benefits

• Frequent internal hackathons with exciting prizes
• Cultural celebrations
• Diverse project exposure across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands
• Technical guidance and upskilling opportunities from the Centre of Excellence (COE)

Company Overview

R Systems is a global provider of technology and analytics services. It is a sub-organization of R Systems Computaris Europe. It was founded in 1993, and is headquartered in El Dorado Hills, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.rsystems.com.

Company H1B Sponsorship

R Systems has a track record of offering H1B sponsorships, with 10 in 2026, 37 in 2025, 38 in 2024, 50 in 2023, 41 in 2022, 42 in 2021, 63 in 2020. Please note that this does not guarantee sponsorship for this specific role.